Clinical Healthcare Support Worker, Band 3-General Outpatients

NHS; Cheltenham, Gloucester; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity exists at Gloucestershire Hospitals NHS Foundation Trust for a Clinical Healthcare Support Worker in the General Outpatients Department. The role requires individuals with strong communication skills and a commitment to providing compassionate patient care. Candidates must be able to work rotationally across various sites while contributing to a positive team environment focused on patient wellbeing.

Qualifications

• Previous experience in OPD area desirable.
• Previous NHS Experience preferred.
• Ability to work on own initiative.

Responsibilities

• Assist in the delivery of high-quality services under supervision.
• Support day-to-day running of services at the hospital.
• Contribute to a safe and welcoming environment.

Skills

Venepuncture Training

Basic IT skills

Good personal skills

Communication skills

Teamwork

Flexible approach

Education

GCSC Maths and English, Grade C and above

Job description

Go back Gloucestershire Hospitals NHS Foundation Trust

Clinical Healthcare Support Worker, Band 3-General Outpatients

The closing date is 24 June 2025

An exciting opportunity has arisen for enthusiastic outpatient HCA[s] to join our existing teams within General Outpatients [GOPD] at CDC. We are looking for HCA's who as well as having good organisational and people skills and possess a variety of nursing skills.

We are a dedicated and supportive team that provides treatment and care to a wide variety of patients. Our departments are busy, unpredictable environments, where we care for patients attending appointments for a host of different specialties including dermatology, Gynaecology, Rheumatology, Urology, Cardiology, Neurology and many more. A new Community Diagnostic Centre [CDC] has also opened where we host further GOPD clinics for our patients.

Our departments are open Monday to Friday 8am- 6pm. The successful candidate[s] will be expected to work fully rotational across our GOPD sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays. (Hospital transport bus available with Park and Ride facilities in Cheltenham).

Expected Interview Date: 2nd of July 2025.

Main duties of the job

To work as part of the outpatient's clinical team assisting in the delivery of high-quality services under the supervision of qualified staff. To support all staff with day to day running of services undertaken at Gloucestershire Hospitals NHS Foundation trust.

To work well with people at all levels and effectively as a team member. To undertake link roles which will assist in the smooth running of the department. Ability to provide a variety of nursing and personal care and contribute to a safe and welcoming environment for staff, patients and visitors. To communicate effectively, especially where patient ability to do so maybe compromised and chaperone where required. To contribute towards a forward thinking, compassionate and inclusive workforce that focuses on an engaging team approach.

About us

We are seeking highly compassionate and enthusiastic HCA's who possess good communication and people skills to help us continue to deliver outstanding care to our patients. We are an experienced team who care deeply about our patients and their hospital experience[s] with us.

The successful candidate[s] will be required to work fully rotational across both sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays (Hospital transport bus available with Park and ride facilities in Cheltenham). We actively encourage and support appropriate staff development within their role[s].

Our departments are open Monday to Friday 8am- 6pm (with occasional late finishes).

Job responsibilities

Please see the attached job description for more information on the main responsibilities for this vacancy.

Person Specification

Qualifications, Skills and Experience

• Venepuncture Training
• Basic IT skills appropriate to role
• Ability to work on own initiative at times
• Ability to work well within a team environment, motivated and enthusiastic
• Flexible approach to working
• Good personal and communication skills.
• GCSC maths and English, Grade C and above
• Previous experience in OPD area desirable
• Previous NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,625 to £25,674 a year(pro rata if part time)