Clinical Support worker

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 24,000 - 26,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Clinical Support Worker for their Surgical Emergency Unit, responsible for patient care and support in a dynamic environment. The role requires an individual with relevant healthcare qualifications and a compassionate approach to care, contributing to excellent patient outcomes.

Qualifications

• Experience in clinical settings.
• Ability to assist in end of life care.
• Competency in patient observation and record-keeping.

Responsibilities

• Undertake delegated clinical skills for patient care.
• Assist patients with personal care needs while maintaining dignity.
• Monitor patients post-clinical activities for safety and comfort.

Skills

Clinical competence

Interpersonal skills

Empathy

Education

Relevant healthcare qualification

Job description

Fraudulent recruiters have been using social media platforms to dupe potential job seekers into divulging personal and financial information.

Please read more about this at the link below:

Band 5 NurseandBand 2 Healthcare Support Workerrecruitment iscentralised, meaning when you apply you will be considered fora number of rolesacross the Trust. If you have any questions please email:[e-mail] .

Domestic,catering,porteringandmaintenance engineerservices at some of our hospitals are provided by our PFI partners. For these jobs, please seevacancies with our PFI partners .

Fraudulent recruiters have been using social media platforms to dupe potential job seekers into divulging personal and financial information.

Sophisticated frauds, involving grooming of targeted individuals, shows the fake recruiter asking the unsuspecting job seeker to take part in a fake job interview, either over the phone or via WhatsApp, and also sending fraudulent follow-up correspondence offering job positions.

Any communication about jobs at Oxford University Hospitals will come from 'Trac', or via an ouh.nhs.uk email address.

All meetings and interviews will be scheduled on Microsoft Teams from a verified OUH email account.

If you have any doubts about any correspondence around recruitment, please contact us.

This post is only open to internal applicants.

Clinical Support worker

NHS AfC: Band 3

Main area SEU-F Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 321-SUWON-7159620-B3-INT

Site Surgical emergency Unit F side Town Oxford Salary £24,625 - £25,674 per annum pro rata Salary period Yearly Closing 01/07/2025 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visitwww.ouh.nhs.uk/about/vision-and-values

Job overview

The Surgical Emergency Unit (SEU) is a fast paced and dynamic department at the John Radcliffe Hospital, caring for patients with a wide range of emergency general surgical conditions, covering upper and lower gastrointestinal, and hepatobiliary specialties. The unit has 62 in-patient beds across 3 ward areas and a Emergency Triage that receives patients referred directly by GP, the Emergency Department , paramedic referrals or out-patient clinics.The Ambulatory area sits as part of Triage but sees patients who return daily to receive consultant led care.

Main duties of the job

• Undertake a range of delegated and specific clinical skills for patients that demonstrate an enhanced level of competency /technical expertise documented in the plan of care .
• Prepare patients, families/carers and the environment for clinical activities supporting and reassuring patients and their families/carers and preparing specific equipment as necessary.
• Monitor closely patients having undergone a clinical activity ensuring their safety, comfort and well –being.
• To assist all patients of all genders with their personal care needs, empowering patients, and/or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times.
• To demonstrate clinical competence in order to undertake minor dressings and treatment and as speci

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Detailed job description and main responsibilities

• To actively encourage all patients, families/carers to share the responsibility for maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan.
• Assist patients to mobilise safely taking account of developmental/physical needs, using equipment and techniques as prescribed and recorded in plan of care and contribute to the falls and moving and handling risk assessment.
• Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs.
• Assist as appropriate in the support of families/carers of patients receiving end of life care.
• Recognise when a patient’s condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy.
• Contribute to, understand and report identified patient risk assessments, e.g. nutritional assessment scores, slips, trips and falls assessment, e.g. Humpty Dumpty, use of medical devices as appropriate in line with Trust policy.

• To perform clinical observations (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Systems such as SEND and report and escalate any concerns appropriately by reporting to the registered practitioner immediately.
• Participate in the initial assessment of patient needs under the direct supervision of a registered practitioner.
• To assist patients to meet their food and fluid intake giving attention to special diets, supplements, enteral feeding and cultural requirements and to recognise and understand the importance of adequate nutrition and hydration. In order to avoid malnutrition ensure an age appropriate nutritional assessment is undertaken for example, STRONG/MUST. All food, nutritional supplements and fluid intake should be recorded accurately as required.
• Seek support for self and others following an untoward incident.
• Report and raise concerns in relation to poor practice, attitude and behaviour of any health care professional through appropriate channels.
• Undertake patient transfer and escort duties between departments as appropriate and as per policy.
• Recognize where a patient or family member/carer is becoming agitated, disorientated or appears non-compliant with care or treatment, treatment, support colleagues and report immediately to a registered practitioner.
• Respond swiftly to individuals who require immediate assistance, are in pain, distressed, reporting to a registered practitioner.
• Competently obtain specimens as requested such as Mid-Stream Urine, stool, sputum, Urine analysis, hospital acquired infections and any more specialist specimen as directed by the registered practitioner ensuring accurate labelling and transportation as per Trust policy.
• Demonstrate good understanding of Safeguarding Children, the Mental Capacity Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required.

Person specification

Application

• application and interview
• application and interview

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.

Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.

Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.

Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.

No unsolicited recruitment agency telephone calls or emails.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Domestic / catering / porteringservices at theJohn Radcliffe Hospitalare provided byMitie.

Domestic / catering / portering / maintenance engineerservices at theChurchill HospitalandNuffield Orthopaedic Centreare provided byG4S.

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