Clinical Healthcare Support Worker

www.healthjobsuk.com - jobboard; Bath; On-site; GBP 22,000 - 25,000; Part time

Job summary

A leading NHS trust in Bath is seeking a Clinical Healthcare Support Worker to assist in patient care within the ENT outpatient department. The role involves monitoring vital signs, supporting patients, and ensuring a high standard of care in line with hospital protocols. Candidates should have relevant experience and qualifications, including a QCF Level 3 NVQ in healthcare. This part-time position offers a competitive salary and the opportunity to work in a supportive environment focused on patient well-being.

Benefits

Staff wellbeing programme

Holistic approach to health

Qualifications

• Previous experience working in a care environment.
• Able to work in a team environment.
• GCSE Maths and English or equivalent required.

Responsibilities

• Support patients and clinicians in ENT outpatients.
• Record patient’s vital signs accurately.
• Assist in providing patient care as per care plan.

Skills

Teamwork

Communication

Adaptability

Education

QCF Level 3 NVQ in healthcare

GCSE Maths and English or equivalent

Job description

Main area Surgical Grade Band 3 Contract Permanent Hours Part time - 21 hours per week (Monday to Friday) Job ref 427-6955574

Employer Royal United Hospitals Bath NHS Foundation Trust Employer type NHS Site Royal United Hospitals Trust Town Bath Salary £22,816 - £24,336 per annum Salary period Yearly Closing 04/06/2025 23:59

Clinical Healthcare Support Worker

Band 3

Job overview

To support patients and clinicians in ENT outpatients

To assist in providing patient care in accordance with the individual care plan and the wishes/choice of the patient in accordance with instructions and training received, reporting any changes in condition promptly to the Registered Nurse or Doctor.

Recognise emergency situations and initiate an appropriate and timely response.

Under direction, to undertake additional duties when trained and competent as follows: (examples)

• Accurately record patient’s vital signs, e.g. temperature, blood pressure, pulse and respiratory rate. Recognise and report abnormalities.
• Simple dressings and phlebotomy and capillary blood monitoring.

Main duties of the job

Promote and maintain patient privacy and dignity. Ensure that patient confidentiality is respected at all times, including verbal and written information.

Contribute to patient assessments, making sure that any information provided by the patient which is relevant to their care is handed on to the Registered Nurse or Doctor.

Provide support and reassurance to patients and others at times of loss or distress, ensuring that the Registered Nurse or Doctor in charge is aware of any communication that has taken place.

Assist the Nurse team to ensure that equipment is kept clean, well maintained and ready for use, and that broken items are sent promptly for repair in accordance with local procedures .Assist the nursing team to ensure that supplies/stocks are maintained Assist in the maintenance of department cleanliness and tidiness and adhere to Infection Control Policy at all times.

To safely obtain, transmit and store information relating to the delivery of a care service.

Assist Registered Nurses and clerical staff in administrative duties as required and to undertake errands to other departments when requested.

To escort patients to and from other wards/departments in accordance with the hospital escort risk assessment protocol.

Working for our organisation

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person specification

Experience

• Previous experience working in a care environment
• Adaptability to cope with changing workload
• Able to work in a team environment
• Previous experience working as a Healthcare Support Worker in an acute hospital setting
• Previous experience assisting with minor procedures

Knowledge

• Care Certificate or ability to work towards
• A Qualifications and Credit Framework (QCF) Level 3 NVQ, BTEC or equivalent international qualification in healthcare. Or can demonstrate the equivalent level of experience.
• Understand and communicate verbally and writing in English
• Numeracy and Basic IT skills
• In possession of or undertaking the healthcare support worker apprenticeship
• GCSE Maths and English or equivalent

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.