Clinical Healthcare Support Worker, Band 3-Oncology Outpatients

NHS; Cheltenham; On-site; GBP 24,000 - 26,000; Part time

Job summary

A leading healthcare provider is seeking a Clinical Healthcare Support Worker for Oncology Outpatients. The role involves assisting in high-quality patient care and supporting clinical staff. Ideal candidates will possess strong communication and organisational skills. The position offers opportunities for professional development within a compassionate team environment.

Qualifications

• Previous experience in OPD is desirable.
• Previous NHS experience.

Responsibilities

• Assist in the delivery of high-quality services as part of the outpatient clinical team.
• Provide nursing and personal care, contributing to a safe environment.
• Communicate effectively, especially with patients.

Skills

Communication

Organisational skills

People skills

Nursing skills

Basic IT skills

Education

GCSE maths and English, Grade C or above

Care Certificate

Job description

Go back Gloucestershire Hospitals NHS Foundation Trust

Clinical Healthcare Support Worker, Band 3 - Oncology Outpatients

Closing date: 26 May 2025

Position: Clinical Healthcare Support Worker, Band 3 - Oncology Outpatients (30 hours per week)

An exciting opportunity has arisen for enthusiastic outpatient HCSWs to join our existing teams within Oncology Outpatients at CGH. We are looking for HCSWs who possess good organisational and people skills, along with a variety of nursing skills.

We are a dedicated and supportive team providing treatment and care to a wide range of patients. Our departments are busy and unpredictable environments, where we care for patients attending appointments for oncology treatments and procedures.

The department operates Monday to Friday, 8am-6pm. The successful candidate will be expected to work within these hours.

Main duties of the job

• Assist in the delivery of high-quality services as part of the outpatient clinical team under supervision of qualified staff.
• Support all staff with the day-to-day running of services at Gloucestershire Hospitals NHS Foundation Trust.
• Work effectively with people at all levels and as part of a team.
• Undertake link roles to ensure the smooth running of the department.
• Provide nursing and personal care, contributing to a safe and welcoming environment for staff, patients, and visitors.
• Communicate effectively, especially where patients' ability to communicate may be compromised, and chaperone when required.
• Contribute to a forward-thinking, compassionate, and inclusive workforce with an engaging team approach.

About us

We are seeking highly compassionate and enthusiastic HCAs with good communication and people skills to help us deliver outstanding patient care. Our experienced team cares deeply about our patients and their hospital experience.

The successful candidate will work within Oncology Outpatients and rotate to the Chemotherapy Administration Outpatient Department. We actively encourage and support staff development within their roles.

Our departments operate Monday to Friday, 8am-6pm, with occasional late finishes.

Job responsibilities

Please see the attached job description for more details on the main responsibilities for this vacancy.

Person Specification

Qualifications, Skills, and Experience

• Care Certificate
• Basic IT skills appropriate to the role
• Ability to work on own initiative at times
• Ability to work well within a team, motivated and enthusiastic
• Flexible approach to working
• Good personal and communication skills
• GCSE maths and English, Grade C or above
• Previous experience in OPD is desirable
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required through the Disclosure and Barring Service (DBS) to check for any criminal convictions.

Employer

Gloucestershire Hospitals NHS Foundation Trust

Salary: £24,625 to £25,674 per year (pro rata if part-time)