Senior Healthcare Support Worker

NHS; Bristol; On-site; GBP 24,000 - 26,000; Full time

Job summary

North Bristol NHS Trust is seeking a Senior Healthcare Support Worker to join their Infectious Disease ward. This role involves delivering compassionate care to patients, supporting clinical staff, and performing a variety of healthcare tasks. The position offers opportunities for professional development and training in a dynamic, multidisciplinary environment.

Qualifications

• Level 3 qualification or equivalent experience required.
• Minimum 12 months experience in health or social care setting.
• Completion of Band 3 Clinical Skills Training is desirable.

Responsibilities

• Deliver direct patient care and support registered practitioners.
• Carry out clinical tasks under supervision, including vital signs monitoring.
• Participate in patient assessments and maintain accurate records.

Skills

Effective communication skills

Time management

IT skills

Education

Level 3 Diploma in Healthcare Support

GCSE grade A-C in English

GCSE grade A-C in Maths

Job description

Job summary

Our Infectious Disease ward in our Medicine division are looking for a dynamic, motivated and experienced support worker to join their fast paced, varied and supportive team!

The ward currently have 32 beds with an isolated High Consequence Infectious Disease (HCID) area, comprising of 6 beds which revert to 2 when a HCID patient is present.

Our multidisciplinary team consists of Infectious Disease Consultants, Resident Doctors, Pharmacists, Physiotherapists and Occupational Therapists who all work collaboratively to treat a complex mix of medical patients.

Main duties of the job

A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.

You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Details Date posted

21 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

339-TA-SHCSW-27B0525

Job locations

Southmead Hospital

Bristol

BS10 5NB

Job description Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

1. Obtain consent prior to giving care in accordance with Trust policies.2. Duties are delegated to you in line with care plans3. Not all duties are routine, and you will need to use your knowledge, experience and understanding to takedecisions within your area of responsibility4. To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressuremonitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring,collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring deliveryof high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.5. Participate in patient assessment providing high quality holistic patient care and escalating concerns aboutpatients to other clinical staff6. Practice safe standards of care to patients following Trust guidelines and policies and policies and be able toconcentrate for periods throughout the day with occasional interruptions.7. Provide clinical care in accordance with the infection prevention and health and safety policies andprocedures.8. Maintain the work environment in line with Trust infection control and patient safety policies9. Develop the skills to actively facilitate self-care and independence with patients.10. Promote health education specific to the clinical area and in line with national and local policies.11. Maintain accurate records relating to communication with patients, relatives, and members of theMultidisciplinary team regarding all aspects of care demonstrating a range of appropriate communicationskills.12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty13. Work effectively as part of a team.

Job description Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

1. Obtain consent prior to giving care in accordance with Trust policies.2. Duties are delegated to you in line with care plans3. Not all duties are routine, and you will need to use your knowledge, experience and understanding to takedecisions within your area of responsibility4. To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressuremonitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring,collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring deliveryof high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.5. Participate in patient assessment providing high quality holistic patient care and escalating concerns aboutpatients to other clinical staff6. Practice safe standards of care to patients following Trust guidelines and policies and policies and be able toconcentrate for periods throughout the day with occasional interruptions.7. Provide clinical care in accordance with the infection prevention and health and safety policies andprocedures.8. Maintain the work environment in line with Trust infection control and patient safety policies9. Develop the skills to actively facilitate self-care and independence with patients.10. Promote health education specific to the clinical area and in line with national and local policies.11. Maintain accurate records relating to communication with patients, relatives, and members of theMultidisciplinary team regarding all aspects of care demonstrating a range of appropriate communicationskills.12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty13. Work effectively as part of a team.

Person Specification Education/Training/Qualifications Essential

• One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Experience equivalent to the above qualifications (minimum of 12 months)
• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• o Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Healthcare Support Worker) o Or equivalent experience

Desirable

• Completion of Band 3 Clinical Skills Training i.e venepuncture, cannulation, physiological measurements

Work Experience Essential

• At least 12 months experience of working in a health or social care setting
• Prior experience as a support worker
• Experience of time management skills and prioritising work

Knowledge/Skills/Abilities Essential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• IT skills, basic word, Email, keyboard skills

Person Specification Education/Training/Qualifications Essential

• One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Experience equivalent to the above qualifications (minimum of 12 months)
• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• o Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Healthcare Support Worker) o Or equivalent experience

Desirable

• Completion of Band 3 Clinical Skills Training i.e venepuncture, cannulation, physiological measurements

Work Experience Essential

• At least 12 months experience of working in a health or social care setting
• Prior experience as a support worker
• Experience of time management skills and prioritising work

Knowledge/Skills/Abilities Essential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• IT skills, basic word, Email, keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Bristol

BS10 5NB

Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Bristol

BS10 5NB

Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)