Clinical Coordinator

TRC London; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

A respected mental health clinic in Greater London is seeking a Clinical Administrator. This role involves providing essential administrative support, facilitating client communications, and ensuring smooth clinic operations. The ideal candidate will thrive in a dynamic environment, showcasing strong IT skills and excellent communication abilities. Join a passionate team dedicated to making a meaningful impact in mental health care.

Benefits

Professional development opportunities

Supportive team environment

Qualifications

• Proficiency in Office 365, particularly Microsoft Word and Excel.
• Strong general IT literacy and ability to quickly adapt to new systems.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule appointments for clients and clinicians efficiently.
• Prepare and process client invoices.
• Maintain and update client records.

Skills

Communication

Problem Solving

IT Literacy

Tools

Office 365

Xero

Job description

The Recovery Centre (TRC) is a respected mental health clinic offering compassionate, evidence-based care to individuals and families. We provide a collaborative and supportive environment for professionals who are passionate about mental health and personal growth.

Role Overview:

As a Clinical Administrator, you will provide essential administrative and operational support to both clinicians and clients. You will be the first point of contact for many clients, helping to facilitate a welcoming, professional, and supportive environment.

Key Responsibilities

Administrative Support:

• Schedule appointments for clients and clinicians efficiently and accurately
• Prepare and process client invoices
• Maintain and update client records, including recording vital signs (blood pressure, heart rate, weight, and height)
• Format psychiatric reports and other clinical documentation
• Coordinate with GP services and external healthcare professionals
• Liaise with schools and other third parties to support integrated client care

Client Communications:

• Handle sensitive information with discretion and professionalism
• Respond to new enquiry calls and provide relevant information to potential clients
• Action client requests, concerns, and feedback in a timely manner
• Support supervised client lunches as needed

Clinic Operations:

• Assist with the daily running of the clinic, including general housekeeping and ensuring a welcoming environment
• Monitor office supplies and liaise with vendors where appropriate

Compliance and Training:

• Ensure adherence to all clinic policies and healthcare regulations
• Complete all mandatory training relevant to the role

Key Requirements

• Proficiency in Office 365, particularly Microsoft Word and Excel
• Strong general IT literacy and ability to quickly adapt to new systems
• Fast learner with excellent problem-solving capabilities
• Ability to work independently and manage multiple tasks in a dynamic, fast-paced environment
• Excellent verbal and written communication skills, with a professional and empathetic manner
• Strong interpersonal skills and the ability to build rapport with clients, clinicians, and external partners
• Familiarity with Xero or similar accounting and invoicing platforms

Why Join Us?

• Work within a passionate and supportive team
• Be part of meaningful work that impacts lives
• Opportunities for professional development and training
• A nurturing environment where your contributions are valued

We are committed to equality, diversity, and inclusion and welcome applicants from all backgrounds.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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