Clinical Coordinator – Apprentice Administrator

Getting In Limited; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Clinical Coordinator – Apprentice Administrator to join their dynamic team. In this pivotal role, you will be the first point of contact for patients, ensuring a welcoming environment while providing essential support to the clinical and research MRI admin teams. Your responsibilities will include managing patient appointments, data entry, and maintaining effective communication within a multi-disciplinary team. This apprenticeship offers a unique opportunity to gain valuable experience in a renowned institution, contributing to meaningful healthcare solutions while enhancing your professional skills in a supportive setting.

Qualifications

• Strong communication and administrative skills required.
• Experience with NHS systems and Microsoft Office is essential.

Responsibilities

• Meet and greet patients and assist with MRI appointment bookings.
• Provide administrative support in clinical and research settings.

Skills

Communication skills

Attention to detail

IT skills

Administrative skills

Customer care skills

Team working

Non-judgemental

Education

Level 3 Business Administrator

Tools

NHS computer systems

Microsoft Office

EPIC

CRF Manager

Microsoft Excel

Job description

Clinical Coordinator – Apprentice Administrator

Apply From: 03/02/2025

Learning Provider

Delivered by NEWHAM COLLEGE OF FURTHER EDUCATION

Employer

KING'S COLLEGE LONDON

Vacancy Description

The main purpose of the post is to meet and greet patients at reception and provide support to the clinical and research MRI admin teams. This will include data entry and contacting patients regarding their MRI appointments using NHS computer systems and Microsoft Office.

You will be responsible for ensuring administrative support is provided in a flexible, responsive and confident manner, both in a clinical and research setting. This will include a variety of duties and a high level of patient contact. The successful candidate should be able to work well with a wide variety of people as the department is made up of a multi-disciplinary team, as well as being a good team player.

Responsibilities

• To meet and greet patients and research participants at reception
• Answer basic telephone queries including from patients and referring hospitals
• Book routine MRI appointments using the clinical system, EPIC, and the KCL system CRF Manager
• Send appointment letters
• Update the patient waiting list on EPIC
• Confirm patient details and appointments by telephone (details may be of a sensitive nature)
• Research data input onto the relevant systems including Microsoft Excel
• To understand and operate within the scope of departmental administrative standard operating procedures (SOPs)
• To communicate effectively with members of the multi-disciplinary team working within the facility
• Will liaise with a variety of professional figures within the NHS - this includes consultants, fellows, radiographers, managers, administration staff and patients
• To establish and maintain excellent working relationships
• Facilitate and foster good working relationships with personnel in the School of Biomedical Engineering & Imaging Sciences and Clinical Directorates. Contribute to collaborative decision making with colleagues from the clinical lists
• To assist in maintaining a safe working environment for the team involved in all aspects of clinical work. To support and be considerate of, other members of the team
• Be aware of and have a good up to date working knowledge of Data Protection, Information Governance. To work in accordance with Good Clinical Practice
• The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post

Key Details

Vacancy Title

Clinical Coordinator – Apprentice Administrator

Employer Description

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realizing our vision of making the world a better place.

Vacancy Location

249 Westminster Bridge Road London SE1 7EH

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000299857

Key Dates

Apply From

03/02/2025

Closing Date For Applications

2025-02-20 23:59:59

Interview Begin From

Possible Start Date

2025-04-01 00:00:00

Training

Training to be Provided

This apprenticeship is delivered as a day release. You will be required to attend college in Stratford, E15 once a week.

• Level 3 Business Administrator
• Behaviour, Skills and Knowledge

Skills Required

Communication skills, Attention to detail, IT skills, Administrative skills, Customer care skills, Team working, Non-judgemental

Apply Now