Clinical Administrator

Turning Point; Westbourne; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

25 days' holiday + Bank Holidays

Job summary

Turning Point is seeking a Clinical Administrator to support the Bi-Borough Drug and Alcohol Wellbeing service. The role involves maintaining records, handling referrals, generating prescriptions, and liaising with pharmacies, while supporting the management and operations teams.

You will handle clinic letters, bookings, mail, and supplies with a focus on confidentiality and efficient administration. Opportunities for learning and career progression are highlighted throughout the role.

Qualifications

• Confident communicator with the ability to manage a varied workload and meet deadlines.
• Strong administrative capabilities including accuracy in record-keeping and data handling.
• Ability to maintain confidentiality and gather management information.

Responsibilities

• Generate prescriptions and manage clinic-related administration as directed by prescribers.
• Provide comprehensive administrative support to management and operations teams.
• Coordinate referrals, bookings, post, and correspondence across multiple inboxes.
• Maintain filing systems, prepare clinic letters, and track patient information.

Skills

Confident communicator

Excellent organisational skills

Tools

Microsoft Office

Excel

Job description

At Turning Point, we support people across the UK to overcome substance use issues. Your administration skills will make a real difference to the lives of people we work with.
An exciting opportunity has arisen to join our Bi-Borough - Drug and Alcohol Wellbeing service as a Clinical Administrator. This is a vibrant, partnership delivering substance use treatment and recovery services across the Bi-Borough (Westminster, Kensington & Chelsea).
As a Clinical Administrator, you'll support the management and operations team by maintaining accurate records and helping us to continually improve our performance. Offering plenty of variety and training, this rewarding role will involve managing, prioritising, uploading and disseminating referrals, raising and changing prescriptions as instructed by the prescribers, generating prescription batch runs, logging prescribing information on client prescribing records and database, posting prescriptions to; and liaising with pharmacies, completing clinic letters, responsible for arranging clinic bookings, health and safety tasks, dealing with incoming and outgoing post and e-mails through various e-mail boxes, ordering supplies, petty cash and minute taking.
Running services on a not-for-profit basis, we invest every penny back into our care and our people. Develop your skills and career and take on this key role in our Somerset Drug and Alcohol Service and help to make a big difference in your local community.
You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.
Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning Point we will support and encourage you on your career journey.

Role Responsibility

Making sure everything runs smoothly at the heart of our substance use service in Bath, this rewarding role involves support for our clinical team, including generating prescriptions and dealing with everything from newsletters, travel, accommodation and the post to invoices, stationery and petty cash and providing administrative support to our team.

We're looking for a confident communicator who can prioritise a varied workload and provide wide ranging administrative support. You will have the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets.

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes:

• 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.