Clinical Administrator

Turning Point; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays (incre

Holiday buy scheme

Job summary

Turning Point is seeking a Clinical Administrator to support the Bi-Borough Drug and Alcohol Wellbeing service. You will manage referrals, generate prescriptions, and maintain client prescribing records, while liaising with pharmacies and handling clinic letters.

This role involves front-line admin duties across Bath and surrounding areas, with opportunities for skill development and a clear career pathway in a not-for-profit health and social care setting.

Qualifications

• Confident communicator with ability to prioritise a varied workload.
• Maintain confidentiality and meet deadlines under pressure.
• Strong organisation and attention to detail with good administration skills.
• Good understanding of Microsoft Office, Excel and spreadsheets.

Responsibilities

• Provide admin support to clinical and management teams.
• Generate prescriptions and manage client prescribing records and databases.
• Arrange clinic bookings and handle post and email correspondence.
• Assist with finance tasks (petty cash, ordering supplies) and minute taking.

Skills

Administration

Communication

Information management

Microsoft Office

Tools

Microsoft Office (Word/Excel)

Job description

Job Introduction

At Turning Point, we support people across the UK to overcome substance use issues. Your administration skills will make a real difference to the lives of people we work with.

An exciting opportunity has arisen to join our Bi-Borough - Drug and Alcohol Wellbeing service as a Clinical Administrator. This is a vibrant, partnership delivering substance use treatment and recovery services across the Bi-Borough (Westminster, Kensington & Chelsea).

As a Clinical Administrator, you'll support the management and operations team by maintaining accurate records and helping us to continually improve our performance. Offering plenty of variety and training, this rewarding role will involve managing, prioritising, uploading and disseminating referrals, raising and changing prescriptions as instructed by the prescribers, generating prescription batch runs, logging prescribing information on client prescribing records and database, posting prescriptions to; and liaising with pharmacies, completing clinic letters, responsible for arranging clinic bookings, health and safety tasks, dealing with incoming and outgoing post and e-mails through various e-mail boxes, ordering supplies, petty cash and minute taking.

Running services on a not-for-profit basis, we invest every penny back into our care and our people. Develop your skills and career and take on this key role in our Somerset Drug and Alcohol Service and help to make a big difference in your local community.

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning Point we will support and encourage you on your career journey.

Role Responsibility

Making sure everything runs smoothly at the heart of our substance use service in Bath, this rewarding role involves support for our clinical team, including generating prescriptions and dealing with everything from newsletters, travel, accommodation and the post to invoices, stationery and petty cash and providing administrative support to our team.

The Ideal Candidate

We're looking for a confident communicator who can prioritise a varied workload and provide wide ranging administrative support. You will have the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes:

• 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.

Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Attached documents

• Administrator - PHSU.pdf