Clinical Administrator

Homewood Health; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization dedicated to mental health and addictions treatment. As a Clinical Administrator, you will play a vital role in supporting clinical operations, coordinating client schedules, and ensuring effective communication across teams. This position offers a competitive salary and comprehensive benefits, along with opportunities for professional growth in a collaborative environment. Work alongside passionate colleagues who are committed to improving lives and making a difference in the community. Embrace the chance to contribute to a culture of service excellence and innovation while enhancing your skills in a supportive setting.

Benefits

Competitive salary

Comprehensive benefits

Free staff parking

Onsite dining room

Onsite training programs

Access to fitness facilities

Serene outdoor spaces

Qualifications

• 1-2 years recent experience in an administrative/health care role.
• Ability to organize and prioritize work to meet objectives.

Responsibilities

• Coordinate client schedules and ensure accurate communication across teams.
• Maintain patient care systems with updated client information.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Detail-Oriented

Analytical Abilities

Education

Post-secondary degree in Health Science

Degree in Psychology

Degree in Social Work

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

We have an immediate, rewarding career opportunity for a Clinical Administrator to join our team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada.

What’s in it for you?

• Competitive salary, comprehensive benefits, and RRSP-matching program
• Free staff parking
• Onsite dining room with gourmet meals
• Onsite training including nationally-recognized CARES Program, first aid, and opportunities to develop knowledge of mental health and addictions care in our Ravensview Monthly Grand Rounds Education Series
• Access to professionally-designed fitness facilities, serene outdoor spaces for walking and running, and direct access to John Dean Park

Homewood Ravensview is a private 75-bed mental health, trauma, and addiction facility offering evidence-based, medically-led inpatient services for first responders, military, veterans, executives & professionals, adults, and young adults. Located in North Saanich on 28 acres of forested hillside, it features serene ocean views from spacious rooms, welcoming common areas, and a world-class team of physicians, psychiatrists, counselors, and 24-hour nursing professionals.

As our Clinical Administrator, you will:

• Support the Clinical Director and Interdisciplinary Team (IDT) with day-to-day clinical operations including program scheduling, preparation of client materials, coordination of attendance, maintenance of client information in various systems/files, and coordinating discharge information to applicable after-care clinics.

What you’ll be doing:

• Coordinate client schedules and organize various program requirements
• Ensure accurate and timely communication across all teams regarding adjustments, changes, and key information related to scheduling and programming
• Support clients in understanding their programming schedules and ensure each client has an accurate group schedule/plan
• Maintain patient care systems with updated client information from admission through discharge
• Distribute client medical records and disseminate applicable information to clinical staff to facilitate weekly case conferences
• Develop and distribute orientation packages for new clients
• Compile program materials for the IDT team
• Ensure adequate staffing to run programming and make adjustments in consultation with the Clinical Director
• Process all discharges, update client aftercare information, and disseminate discharge information to support ongoing patient care post-discharge
• Provide administrative and organizational support to the Clinical Director and IDT, including support for projects, presentations, materials, reports, and correspondence
• Monitor the main Ravensview telephone line and respond to routine inquiries

What we're looking for:

• Post-secondary degree in Health Science, Psychology, Social Work, or related field
• Previous experience and/or training as an Administrative Professional
• 1-2 years recent related experience in an administrative/health care role
• Ability to organize and prioritize work to meet objectives and deadlines
• Detail-oriented with problem-solving skills
• Excellent written and verbal communication skills, along with strong analytical abilities
• Excellent interpersonal skills
• Proficiency with Microsoft Word, Excel, and PowerPoint

As part of our commitment to health and safety amidst COVID-19, and as required by BC Health Authorities, all staff must have received all required doses of a COVID-19 vaccine approved by Health Canada, subject to accommodations under human rights legislation.

Homewood Health offers a fair and competitive compensation model tailored to role specifics, experience, and performance. The pay range for this position is to be determined.

We acknowledge with respect the WSÁNEĆ people on whose territory we operate and recognize their ongoing relationship with the land.

Why work with us?

Homewood Health is Canada’s largest provider of evidence-based mental health and addiction treatment. Our culture values service excellence, integrity, collaboration, and innovation. Our people make a difference!

As an equal opportunity employer, we are committed to accessibility, diversity, equity, and inclusion, encouraging applications from all backgrounds, including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities.

Join us at Homewood Health and help Canadians lead healthier, more productive, and fulfilling lives.