Clinical Administration Team Lead

Royal Cornwall Hospitals NHS Trust; Truro; On-site; GBP 42,000 - 55,000; Full time

Job summary

Royal Cornwall Hospitals NHS Trust is seeking a proactive Team Lead for Clinical Administration to lead a team of administrative professionals, coordinate activities across multiple services and ensure high standards of patient care.

The role combines people leadership, operational oversight and service improvement, with close collaboration to support workforce planning and service performance in a busy healthcare environment.

Qualifications

• Experience leading administrative teams in a healthcare setting.
• Ability to develop people and drive improvements.
• Experience coordinating across multiple services.

Responsibilities

• Lead a team of administrative professionals responsible for supporting the delivery of healthcare services.
• Coordinate activity across multiple services to keep teams organized and supported.
• Oversee service performance, manage resources and workforce planning.
• Drive improvements to ensure services run smoothly, efficiently and effectively.

Skills

People leadership

Change management

Team coordination

Operational oversight

Problem solving

Job description

Clinical administration is changing, and we're leading the way.
Are you an inspiring leader who enjoys developing people, driving improvement and creating high-performing teams?
We have a fantastic opportunity for someone who enjoys leading people, influencing change and making a visible impact across a wide range of services.
Team Leads are required in the following areas;

• Ward Administration
• Reception Administration
• Clinical Correspondence
• Service Co-ordination
  

As part of our newly transformed Clinical Administration Service, you'll join a workforce built around development, innovation and opportunity. With clear progression pathways, dedicated development support and opportunities to shape future services, you'll play an important role in delivering the next generation of healthcare administration.
If you're a confident leader who thrives in a fast-paced environment and enjoys turning ideas into action, we'd love to hear from you.
Transforming services. Reimagining careers. Join us and help shape the future of healthcare.
As Team Lead, you'll lead a team of administrative professionals responsible for supporting the smooth and effective delivery of healthcare services. You'll help coordinate activity across multiple services, ensuring teams are organised, supported and equipped to deliver the highest standards of patient care.
Working closely operational managers and clinical teams, you'll oversee service performance, manage resources, support workforce planning and drive improvements that help services run smoothly, efficiently and effectively.
The role combines people leadership, operational oversight, service improvement and day-to-day problem solving.
Royal Cornwall Hospitals NHS Trust (RCHT) Is At The Heart Of Acute And Specialist Care For Cornwall And The Isles Of Scilly. We Care For a Population Of Around 470,000 People, a Number That Increases During Visitor Seasons. We Employ Around 6,700 Staff, United By a Shared Commitment To Deliver Safe, High‑quality Care. We Provide Services Across Three Main Hospital Sites, With Around 780 Inpatient Beds
Royal Cornwall Hospital in Truro
St Michael’s Hospital in Hayle
West Cornwall Hospital in Penzance
As a teaching hospital, we’re proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We’re committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.
We are driven by one clear ambition, Outstanding Care for One and All, care that’s safe, kind and high-quality. We are RCHT.