Clinic Receptionist

Hatt Clinic

Devizes, Marlborough, Frome

On-site

GBP 14,490 - 20,638

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

5 weeks holiday (increases to 7.5 with service)

Free weekly Pilates or Strength & Movement class

50% off all health services

Access to Employee Assistance Programme

Structured induction and ongoing coaching support

Team socials and annual getaways

Job summary

A local healthcare clinic in Devizes is seeking a Clinic Receptionist who is passionate about delivering exceptional customer service. This role involves being the first point of contact for patients, handling bookings and enquiries, and maintaining a welcoming clinic environment. Applicants should have over 2 years of customer service experience and a full UK driving license. The clinic offers part-time and full-time shifts with supportive team culture and several employee perks.

Qualifications

2+ years experience in a front-facing customer service role.
Full UK driving license and access to your own vehicle.

Responsibilities

Be the first point of contact for patients.
Handle bookings, payments, and enquiries.
Help maintain the clinic’s day-to-day running.
Keep clinic environments clean and welcoming.

Skills

Customer service experience

Organizational skills

Communication skills

Ability to work under pressure

Team player

Job description

Are you passionate about delivering exceptional customer service and making a real difference in people’s lives? Do you thrive in a fast-paced, people-focused environment?

At Hatt’s, we do things differently. We’re a close-knit team with big values, offering more than just a job. We offer a community that supports, develops and celebrates you.

Job Overview

Clinic Receptionist

Pay: £12.75 per hour

Hours: Part-time (26.5 hours per week) or Full-time (34 hours per week)

Locations: The part time role is based across our Devizes and Marlborough clinics. The full time role is based across our Devizes and Frome clinics.

Are you passionate about delivering exceptional customer service and making a real difference in people’s lives? Do you thrive in a fast-paced, people-focused environment?

At Hatt’s, we do things differently. We’re a close-knit team with big values, offering more than just a job. We offer a community that supports, develops and celebrates you.

5 weeks holiday (rising to 7.5 with length of service)
Free weekly Pilates or Strength & Movement class
50% off all our other health services
Access to an Employee Assistance Programme
A structured induction, regular 1:1s and ongoing coaching support
A say in how we run things – we’re always improving together
Team socials, annual getaways and a genuine, friendly culture

About the role

You’ll be the warm, professional first point of contact for our patients, in person, by phone and by e-mail. You’ll be the person who helps them feel genuinely cared for.

You’ll:

Build rapport and meaningful relationships with our patients
Confidently handle bookings, payments and enquiries
Help maintain the clinic’s smooth day-to-day running
Keep clinic environments clean, welcoming and professional
Be a key part of a supportive, high-performing team

Working hours & locations

You will work two evening shifts per week (which finish at 20:30) and the rest of your shifts will be typical business hours. We plan shifts well in advance to support your work-life balance and we don’t open on weekends.

Part time role – you’ll predominantly be working across our Devizes & Marlborough clinics. A full UK driving license and access to your own vehicle are essential.

Full time role – you’ll predominantly be working across our Devizes & Frome clinics. A full UK driving license and access to your own vehicle are essential.

Who we’re looking for

You’ll thrive in this role if you: