Clinic Operations & Scheduling Coordinator

HealthHarmonie; Park Central; On-site; GBP 21,000 - 29,000; Full time

Job summary

Medinet is seeking a Clinic Coordinator to join the Operations Team in the Birmingham area. The role focuses on planning, coordinating and delivering clinical services, interfacing between clinical teams, NHS partners and internal departments to ensure resource readiness.

You will mobilise new NHS contracts, manage clinician scheduling, support workforce planning and ensure clinics run smoothly, while building strong stakeholder relationships and contributing to continuous service improvements.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to prioritise competing demands.
• Customer-focused approach with outstanding stakeholder management.
• Ability to work accurately under pressure in a fast-moving environment.
• Confident using Microsoft Office applications.
• Professional, proactive and solution-oriented mindset.

Responsibilities

• Coordinate and schedule clinical teams across multiple healthcare services.
• Ensure contracts are fully resourced, typically planning up to 12 weeks in advance.
• Match and place appropriately skilled clinicians into services and contracts.
• Monitor staffing requirements and proactively identify potential resourcing risks.
• Support clinician engagement and maintain strong relationships with healthcare professionals.
• Support the launch of new NHS and healthcare contracts.
• Coordinate workforce planning of service go-live dates.
• Compile and manage key customer documentation, including clinician credentials and CVs.
• Ensure clinicians have the necessary training, onboarding and system access before service delivery begins.
• Manage clinic administration activities including reporting, inbox management and clinician queries.
• Support with clinic changes, cancellations and service updates.
• Maintain accurate records and ensure all operational systems are kept up to date.
• Assist with audits, reporting and operational performance monitoring.
• Build strong working relationships with NHS partners, clinicians and internal teams.
• Communicate staffing updates and operational information to key stakeholders.
• Collaborate closely with Operations, Finance, Sales and Commercial teams.
• Escalate operational risks, challenges and opportunities when required.
• Support business growth initiatives and service development projects.
• Contribute ideas to improve processes, efficiency and customer experience.
• Share best practice and support cross-functional collaboration across the business.

Skills

Communication

Organisational skills

Stakeholder management

Pressure handling

MS Office

Proactive mindset

Job description

Medinet is seeking a Clinic Coordinator to join the Operations Team in the Birmingham area. The role focuses on planning, coordinating and delivering clinical services, interfacing between clinical teams, NHS partners and internal departments to ensure resource readiness.

You will mobilise new NHS contracts, manage clinician scheduling, support workforce planning and ensure clinics run smoothly, while building strong stakeholder relationships and contributing to continuous service improvements.