Clinic Manager Accelerator Team - London South

Thérapie Clinic; Esher; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading aesthetic treatment provider in the United Kingdom is seeking a Clinic Manager to oversee multiple clinics and drive client satisfaction. This role focuses on ensuring exceptional service, inspiring teams, and achieving operational goals across the region. The ideal candidate will have proven management experience, strong organisational skills, and a track record in driving sales within a client-focused environment. This position offers a unique opportunity for impactful leadership and career development.

Qualifications

• Proven management or supervision experience, ideally in a multi-site or operational role.
• Strong organisational skills and attention to detail.
• Experience mentoring and developing teams.
• Excellent customer service and management skills.
• An eye for driving sales and seeking out new commercial opportunities.

Responsibilities

• Ensure all team members deliver exceptional, 5-star client service.
• Lead and inspire teams across multiple clinics, fostering a culture of excellence.
• Ensure every clinic delivers outstanding client experiences while achieving goals.
• Complete regional reporting on operations and commercial targets.
• Manage employee relations including probation, disciplinary, and grievance processes.
• Oversee staff rostering and annual leave management across clinics.
• Identify opportunities to improve operational efficiency, sales, and client satisfaction.

Skills

Management experience

Organisational skills

Team mentoring

Customer service skills

Sales driving

Job description

Lead with impact and elevate your career as a Clinic Manager in our new Accelerator Team at Therapie!

Drive clinic success, mentor a dynamic team, and enjoy rewarding growth opportunities in a supportive environment where your leadership and ambition are celebrated.

About the Role

At Thérapie Clinic, we’ve been enhancing confidence and empowering lives for over 20 years. With over 80 clinics across the UK, Ireland, and the USA, we’re proud to be Europe’s No.1 provider of aesthetic treatments. Our mission is simple: to make advanced, effective treatments accessible to everyone. When you join our team, you’re not just starting a job – you’re building a career. We offer a fulfilling and rewarding environment, with opportunities for growth, development, and long‑term success. Join us and do your best work at Thérapie!

We are delighted to be recruiting for the role of Clinic Manager within our new Accelerator Team, a unique position that allows you to make a meaningful impact across multiple clinics. This is a unique and exciting opportunity for someone who thrives on variety, challenges, and influence. Unlike a traditional Clinic Manager role, you won’t be located in a single clinic. Instead, you’ll support multiple clinics across the region, helping each location deliver exceptional client experiences, drive sales, and uphold our high standards of care.

We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture across various clinics.

Key Responsibilities

• Ensure all team members deliver exceptional, 5-star client service.
• Lead and inspire teams across multiple clinics, fostering a culture of excellence and collaboration.
• Ensure every clinic delivers outstanding client experiences while achieving commercial and operational goals.
• Complete regional reporting on operations and commercial targets.
• Manage employee relations including probation, disciplinary, and grievance processes.
• Oversee staff rostering and annual leave management across clinics.
• Undertake ad hoc duties and projects to support the business.
• Identify opportunities to improve operational efficiency, sales, and client satisfaction at each clinic.

Qualifications and Skills

• Proven management or supervision experience, ideally in a multi‑site or operational role.
• Strong organisational skills and attention to detail.
• Experience mentoring and developing teams.
• Excellent customer service and management skills.
• An eye for driving sales and seeking out new commercial opportunities.