Clinic Coordination Pro – Regulatory Services (Hull)

Latus Group; Hull and East Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

20 days annual leave

Bupa Healthcare Cash Plan

Bonus opportunities

Life insurance

Contributory pension scheme

Yodha Wellbeing App

Exclusive employee discounts

Job summary

Latus Group in Hull is seeking a Regulatory Services Coordinator to join our busy coordination team on a full-time, onsite basis. You will manage client bookings, handle calls and emails, and provide friendly front-of-house support while coordinating with clinicians to ensure smooth clinic delivery.

The role requires strong administrative skills, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Strong administrative skills in a fast-paced office environment.
• Confident use of IT systems and MS Office.
• Professional and articulate communicator with strong written and spoken skills.
• Able to manage multiple priorities and meet deadlines.
• Excellent interpersonal skills with clients, clinicians and colleagues.
• Willingness to travel between Hull and Immingham at least twice weekly.

Responsibilities

• Managing the booking and scheduling of client appointments.
• Handling incoming calls and responding to client and stakeholder emails promptly and professionally.
• Serving as front-of-house receptionist during clinic hours.
• Co-ordinating with attending Doctor and Technician to keep clinics running smoothly.
• Proactively managing the clinic diary and rebooking as needed.
• Maintaining accurate records of appointments and attendance.
• Supporting wider team with general administrative tasks.
• Escalating operational issues to minimise disruption.

Skills

Admin skills

IT proficiency

Communication skills

Multitasking

Interpersonal skills

Travel flexibility

Job description

Latus Group in Hull is seeking a Regulatory Services Coordinator to join our busy coordination team on a full-time, onsite basis. You will manage client bookings, handle calls and emails, and provide friendly front-of-house support while coordinating with clinicians to ensure smooth clinic delivery.

The role requires strong administrative skills, excellent communication, and the ability to multitask in a fast-paced environment.