Climbing Team Member

Searchlight Ventures Limited; Huddersfield; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Employee discounts

Bank holidays pay

Free cinema tickets

Career development

Wagestream

Health & wellbeing

Mental health support

Pension scheme

28 days holiday

Job summary

The Light in Huddersfield invites you to join the Adventure Climb team as a Climbing Team Member. You’ll help guests of all ages enjoy a safe, fun climbing experience in a fast-paced, active environment.

We provide training, a supportive team, and opportunities for career development. Benefits include discounts, holiday pay and access to Wagestream for early pay.

Qualifications

• A people person with friendly, approachable manner.
• Experience in customer-facing roles or group settings.
• Flexible with shifts including mornings, evenings, weekends and holidays.
• Climbing experience is a bonus, training will be provided.

Responsibilities

• Welcomes and supports climbers of all levels.
• Helps guests get kitted up and safely clipped in.
• Gives clear guidance and encouragement to guests.
• Supports instructors with safety briefings and group sessions.
• Ensures safety procedures are followed at all times.
• Creates a fun, friendly atmosphere for all guests.

Skills

People skills

Customer service

Team player

Flexibility

Climbing (bonus)

Job description

We are The Light – we provide a unique immersive experience to surprise and delight our guests across 14 locations in the UK. Cinema, bowling, karaoke, darts, mini golf, climbing walls, bars and restaurants – we have it all!

We’re looking for an enthusiastic and energetic Climbing Team Member to join our Adventure Climb team.

If you love staying active, working with people, and helping others feel confident and supported, this could be the perfect fit. As a Climbing Team Member you’ll help guests of all ages and abilities enjoy a fun and safe climbing experience — all in a fast-paced, exciting environment.

What You’ll Be Doing:

• Welcoming and supporting climbers of all levels, from first-timers to regulars
• Helping guests get kitted up and safely clipped in
• Giving clear guidance and encouragement to help guests enjoy the experience
• Supporting instructors with safety briefings and group sessions
• Making sure safety procedures are followed at all times
• Creating a fun, friendly atmosphere where everyone feels welcome

About You:

• A people person — friendly, approachable, and confident speaking with guests of all ages
• Motivated, proactive, and always ready to get involved
• Experience working with groups or in a customer-facing role
• Flexible with shifts — including mornings, evenings, weekends, and holidays
• Climbing experience is a bonus, but not essential — we’ll provide training

What’s In It For You:

• A fun, active and supportive place to work
• Employee discounts
• Extra pay on Bank Holidays
• Free cinema tickets for family and friends
• Career development opportunities
• Wagestream – access your pay when you need it
• Health & wellbeing support
• Mental health support via Hospitality Action
• Pension scheme
• Up to 28 days holiday