Climbing Team Member — Energetic Guest Experience

The Light; Banbury; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Employee discounts

Extra pay on Bank Holidays

Free cinema tickets for family and朋友s

Career development opportunities

Wagestream - access your pay when you

Health & wellbeing support

Mental health support via Hospitality

Pension scheme

Up to 28 days holiday

Job summary

The Light is seeking an enthusiastic Climbing Team Member to join our Adventure Climb team. You’ll help guests of all ages enjoy a fun and safe climbing experience in a fast-paced setting, providing support, guidance, and a welcoming atmosphere.

We offer training, flexible shifts, and perks like discounts, extra pay on Bank Holidays, and free cinema tickets for family and friends to enjoy outside work hours.

Qualifications

• A people person—friendly, approachable, confident speaking with guests of all ages.
• Motivated, proactive, and ready to get involved.
• Experience working with groups or in a customer-facing role.
• Flexible with shifts—mornings, evenings, weekends, holidays.

Responsibilities

• Welcoming and supporting climbers of all levels.
• Helping guests get kitted up and safely clipped in.
• Giving clear guidance and encouragement to help guests enjoy the experience.
• Supporting instructors with safety briefings and group sessions.
• Making sure safety procedures are followed at all times.
• Creating a fun, friendly atmosphere where everyone feels welcome.

Skills

People skills

Customer service

Flexibility

Teamwork

Communication

Job description

The Light is seeking an enthusiastic Climbing Team Member to join our Adventure Climb team. You’ll help guests of all ages enjoy a fun and safe climbing experience in a fast-paced setting, providing support, guidance, and a welcoming atmosphere.

We offer training, flexible shifts, and perks like discounts, extra pay on Bank Holidays, and free cinema tickets for family and friends to enjoy outside work hours.