Climb Arena: Customer Service & Safety Assistant

Bandai Namco Amusement Europe Ltd; Gateshead; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Bandai Namco Amusement Europe Ltd. is recruiting for four Customer Service Assistants to join the Clip n Climb team at the Metrocentre, Gateshead. You will help guests, support reception and café duties, and ensure a safe, fun environment for all ages.

Applicants must be over 18 and available during busy periods. Based at the Metrocentre, with good public transport links, the roles require flexibility for peak times including weekends and school holidays.

Qualifications

• 18+ years old
• Customer service experience preferred
• Able to work flexible hours including weekends and holidays

Responsibilities

• Assist customers on site at Clip n Climb in the Metrocentre, Gateshead
• Maintain a safe, fun environment and support reception and café duties
• Attend regular staff training and contribute to team performance
• Perform basic duties as required to support operations and safety

Job description

Bandai Namco Amusement Europe Ltd. is recruiting for four Customer Service Assistants to join the Clip n Climb team at the Metrocentre, Gateshead. You will help guests, support reception and café duties, and ensure a safe, fun environment for all ages.

Applicants must be over 18 and available during busy periods. Based at the Metrocentre, with good public transport links, the roles require flexibility for peak times including weekends and school holidays.