Client Value Partner - Mining

NextGenEnergyJobs; Greater London; On-site; GBP 180,000 - 240,000; Full time

Job summary

Celonis is seeking a Client Value Partner to join our Value Engineering team. You will lead a team of Celonis experts to drive data-driven transformations for our strategic mining customers and ensure value realization on their Celonis journey.

As the accountable lead for customer success, you will engage with C-Level executives to define the long-term vision and mobilize resources. You will work with cross-functional teams to deliver measurable impact and accelerate platform adoption.

Qualifications

• Minimum 10 years of relevant strategy consulting, customer success or related experience.
• Experience in driving large-scale transformation programs and process re-engineering.
• Experience with AI-based transformation is a strong plus.
• Ability to engage with C-Level executives and cross-functional teams.

Responsibilities

• Lead the Client Value Partner (CVP) role within the Value Engineering team for strategic mining customers.
• Be the accountable lead for customer success, defining long-term vision with executives and mobilizing Celonis resources.
• Collaborate with cross-functional Celonis teams to drive measurable business impact and accelerate platform adoption.
• Champion transformational initiatives across Celonis accounts to maximize value and drive change.

Skills

Strategy consulting

Customer success

Transformation programs

Change management

Executive engagement

Data-driven insights

Job description

At Celonis, we believe our people make us who we are and that “The Best Team Wins”.

Key Responsibilities

• The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Mining industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.
• The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.
• We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

Requirements

• Minimum 10 years of relevant strategy consulting, customer success or related experience within industry required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Know how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders
• Total compensation package will include base salary + bonus/commission + equity + benefits.