Client Support Specialist - Financial Services

SS&C; Burnley; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Flexible holiday allowance

Competitive pension scheme

Life Assurance (4 x salary)

Single person healthcare

Onsite benefits including free parking

Exclusive discounts for retailers and restaurants

Job summary

A leading financial services and healthcare technology company is seeking a Client Support Representative in Burnley. As a permanent employee, you'll enjoy a competitive salary and flexible rewards package. You will serve clients by processing transactions and managing their expectations while working in an office environment. Ideal candidates have prior experience in client handling and the financial services industry.

Qualifications

• Previous client or account handling experience is required.
• Experience in the financial services industry preferred.
• Strong communication and problem-solving skills necessary.

Responsibilities

• Provide outstanding client service by processing account transactions.
• Manage client expectations and address their needs.
• Support service improvement initiatives and maintain process knowledge.

Skills

Client or account handling experience

Attention to detail

Good keyboard skills

Telephone manner

Organisation skills

Analytical skills

Communication skills

Mathematical reasoning

Education

5 GCSE's or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

A leading financial services and healthcare technology company is seeking a Client Support Representative in Burnley. As a permanent employee, you'll enjoy a competitive salary and flexible rewards package. You will serve clients by processing transactions and managing their expectations while working in an office environment. Ideal candidates have prior experience in client handling and the financial services industry.