Client Support Executive

Portico; London; On-site; GBP 32,000; Full time

Job summary

A leading company in the hospitality industry is looking for an Executive Receptionist in Central London. This role involves welcoming guests, managing room bookings, and providing exceptional client support. Ideal candidates will excel in a fast-paced environment and possess strong interpersonal skills.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline providing counselling & information services

Access to discounts and benefits platform

Training Academy with development opportunities

Qualifications

• Experience delivering 5-star service in a busy corporate or hotel environment.
• Previous client service experience and familiarity with law firms would be advantageous.

Responsibilities

• Provide a friendly welcome to all visitors and guests.
• Assist with booking and facilitating onsite meetings and events.
• Handle various ad-hoc tasks via email, phone, and the service desk app.

Skills

People Skills

Time Management

Multi-tasking

Job description

3 days ago Be among the first 25 applicants

Company Description

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.

Job Description

Portico is currently recruiting for an Executive Receptionist (Client Support Executive), based at our Central London offices within one of the largest law firms in the world.

As a Client Support Executive, your responsibilities will include providing a friendly welcome to all visitors and guests, assisting with booking and facilitating onsite meetings and events, and handling various ad-hoc tasks via email, phone, and the service desk app.

Hours: 40 hours per week, 8-hour shifts between 7am-7pm, Monday to Friday

Salary: £31,200

Contract Type: FTC - Maternity Cover

Qualifications

Candidates should have a bubbly personality and excellent people skills to build long-lasting relationships. Ability to work well under pressure, multi-task, and manage time effectively to balance guest needs, room bookings, and events management is essential.

Experience delivering 5-star service in a busy corporate or hotel environment is required. Previous client service experience and familiarity with law firms would be advantageous.

Additional Information

What’s in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline providing counselling & information services
• Access to discounts and benefits platform offering savings at high street retailers, hotels, cinemas, and more
• Training Academy with development opportunities

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Hospitality

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