Client Support & Empowerment Officer (Hybrid)

Wakefield Council; Wakefield; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Training programs

Wellbeing support

LGPS pension

Discounted transport

Employee assistance

Job summary

Wakefield Council is seeking a dedicated Client Support Officer to join the STEP UP programme. You will support residents, employed, unemployed or economically inactive, using a person-centred approach to help them overcome barriers and progress at a pace that suits them.

This role offers generous training, hybrid working, and a commitment to wellbeing, with opportunities to influence local employment outcomes and to develop through a clear, progression-focused career pathway.

Qualifications

• Experience in employment support or related field.
• Ability to tailor support to individuals’ needs.
• Commitment to safeguarding and welfare of clients.

Responsibilities

• Support residents using a person-centred approach to overcome barriers to employment.
• Help individuals progress at a pace that works for them with no prescribed journey.
• Work with diverse groups and promote equal opportunities in employment support.

Skills

Empathy

Communication

Initiative

Casework

Job description

Wakefield Council is seeking a dedicated Client Support Officer to join the STEP UP programme. You will support residents, employed, unemployed or economically inactive, using a person-centred approach to help them overcome barriers and progress at a pace that suits them.

This role offers generous training, hybrid working, and a commitment to wellbeing, with opportunities to influence local employment outcomes and to develop through a clear, progression-focused career pathway.