Client Support Coordinator

Wolseley; Chesham Bois; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading specialist trade merchant in the UK is seeking a Client Support Coordinator to join their Amersham showroom. This role involves managing delivery processes and supporting showroom operations while providing excellent customer service. Candidates should demonstrate strong organizational abilities, effective communication skills, and experience in order management or logistics.

Benefits

Competitive Salary

Annual leave increasing with service

Free parking

Generous pension scheme matched up to 9%

Bonuses potential

Enhanced maternity/adoption leave

Healthcare access

YuLife app

Cycle to Work scheme

Qualifications

• Experience in order management, logistics, or customer service preferred.
• Professional and confident individual.

Responsibilities

• Coordinate and manage delivery processes, ensuring smooth handover with consultants.
• Oversee payments and credit accounts in line with Sales Ledger procedures.
• Monitor and manage orders proactively, addressing purchase order issues.

Skills

Organisational skills

Communication skills

Customer service skills

Project management skills

Job description

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Competitive Salary + Bonus + Excellent Benefits

So, who are we? We are Hart part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), free parking, a generous pension scheme (matched up to 9%), thepotential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Client Support Coordinatorbased in our Amersham showroom, you’ll be responsible for:

Coordinate and manage delivery processes, ensuring a smooth handover with consultants, engaging clients, and setting viable delivery dates.

Oversee payments and credit accounts, ensuring accurate processing in line with Sales Ledger procedures.

Monitor and manage orders proactively, addressing purchase order issues, tracking progress, and updating clients as needed.

Support showroom operations, assisting with administration, liaising with clients, and collaborating with sales consultants.

And here’s what we’d like you to have:

Organisational and communication skills to coordinate deliveries and engage clients proactively

Practical experience in order management, logistics, or customer service is preferred

Strong customer service and relationship building skills

Strong project management and organisation skills

Professional and confident individual

We look forward to receiving your application!