Client Support Administrator

Michael Page (UK); England; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

A medium-sized organization in Brighton is seeking a Client Support Administrator to provide exceptional administrative support and enhance customer service. The role includes managing client queries, maintaining records, and collaborating with team members to improve service experience. The company offers a hybrid working model, competitive salary, and opportunities for career progression.

Benefits

Hybrid working model

Opportunities for career progression

Comprehensive training and development opportunities

Positive and collaborative company culture

Qualifications

• Proficiency in administrative tasks and customer service.
• Strong understanding of the insurance industry.

Responsibilities

• Provide top-notch administrative support to the team.
• Handle client queries effectively and professionally.
• Assist in managing insurance claims and applications.

Skills

Customer Service

Communication

Organisational Skills

Tools

MS Office

Customer Service Software

Job description

• Hybrid working available
• Strong Customer Service knowledge

About Our Client

Our client is a medium-sized organisation based in central Brighton. With a strong commitment to excellence, they have a steady reputation for providing top-tier customer service solutions.

Job Description

• Provide top-notch administrative support to the team
• Handle client queries effectively and professionally
• Maintain client records and ensure data accuracy
• Facilitate smooth communication between clients and the team
• Assist in managing insurance claims and applications
• Adhere to company policies and insurance regulations
• Collaborate with team members to improve customer service experience
• Participate in training and development initiatives

The Successful Applicant

A successful Client Support Administrator should have:

• Proficiency in administrative tasks and customer service
• Strong understanding of the insurance industry
• Excellent communication and interpersonal skills
• Proficiency in using MS Office and customer service software
• Strong organisational and multitasking abilities

What's on Offer

• A competitive salary range from £25,000 to £26,000
• Hybrid working model for work-life balance
• Opportunities for career progression
• A positive and collaborative company culture
• Comprehensive training and development opportunities

If you believe you are the perfect fit for this exciting Client Support Administrator role in Brighton, don't hesitate to apply today!