Client Success & Reception Coordinator

i2i Recruitment Limited; Cheltenham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Onsite parking

Job summary

i2i Recruitment Limited in the United Kingdom is seeking a proactive Customer Accounts Assistant to support day-to-day management of client accounts and maintain strong relationships.

The role focuses on delivering excellent account support via phone, email and meetings, collaborating with internal teams to ensure smooth delivery of products, and proactively checking in with customers to identify further requirements.

Qualifications

• Confident communication and professional approach.
• Strong relationship-building with a customer-first mindset.
• Excellent organisation and attention to detail.
• Eagerness to learn, take ownership and show initiative.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Supporting the day-to-day management of customer accounts.
• Building relationships with customers and providing excellent account support.
• Handling customer communication via phone, email and meetings.
• Working closely with internal teams to support smooth delivery of products.
• Proactively checking in with customers and identifying further requirements.

Skills

Confident communication

Relationship building

Organisation

Initiative

Multitasking

Tools

Email systems

Job description

i2i Recruitment Limited in the United Kingdom is seeking a proactive Customer Accounts Assistant to support day-to-day management of client accounts and maintain strong relationships.

The role focuses on delivering excellent account support via phone, email and meetings, collaborating with internal teams to ensure smooth delivery of products, and proactively checking in with customers to identify further requirements.