Client Success Manager

Thepienews; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and innovative company dedicated to shaping the future of international education. As a Client Success Manager, you will play a vital role in driving sales and building strong relationships with clients. This position offers hands-on experience and mentorship from seasoned professionals, allowing you to thrive in a collaborative environment. Embrace the opportunity to make a meaningful impact while connecting with industry experts and contributing to a diverse workplace. If you're self-motivated and eager to learn, this role is perfect for you.

Qualifications

• Proven ability to qualify and close leads efficiently.
• Excellent verbal and written communication skills.

Responsibilities

• Research and identify sales leads to build a strong sales pipeline.
• Maintain accurate records in our CRM system.

Skills

Verbal Communication

Written Communication

Sales Qualification

Client Relationship Management

Market Analysis

Time Management

Multitasking

Tools

CRM Software

Job description

Client Success Manager - UK based

Location: London, UK (Hybrid)

About The PIE

The PIE is a global hub for the international education sector, focusing on events, media, and recruitment services. We bring together professionals in international education, offering industry news, insights, and opportunities to network and grow their careers. Our passionate and innovative team is on a mission to make a difference in the global educational landscape.

Why Join Us?

• Be part of an exciting, fast-growing company that's shaping the future of international education.
• Thrive in a dynamic and collaborative team that's committed to making an impact.
• Gain hands-on experience and mentorship from experienced sales professionals.
• Build valuable connections with industry experts and professionals worldwide.

What You’ll Do

As a Client Success Manager, you'll be at the heart of our sales and relationship-building efforts. We’re looking for someone who's self-motivated, driven, and passionate about guiding clients through their journey with us.

• Research and identify sales leads.
• Dive into market analysis to uncover new opportunities and trends.
• Make outbound calls to qualify prospects and build a strong sales pipeline.
• Use a consultative sales approach to understand client needs across The PIE’s services.
• Hit KPI targets for calls, meetings, and deals.
• Support the team in managing leads to ensure ongoing growth and success.
• Maintain accurate records in our CRM system.
• Build and nurture relationships with clients through regular communication.
• Prepare proposals, presentations, and sales materials.
• Attend client meetings, events, and conferences.
• Assist with administrative tasks to keep operations smooth.

What We’re Looking For

• Excellent verbal and written communication skills.
• Proven ability to qualify and close leads efficiently.
• Target-driven and motivated to exceed goals.
• Comfortable building and maintaining client relationships.
• A team player with strong time management and multitasking abilities.
• Flexible, eager to learn, and ready to take on new challenges.

We review applications on a rolling basis, so if you’re interested, we encourage you to apply as soon as possible.

At The PIE, we are committed to creating an inclusive and diverse workplace where everyone feels valued and has equal opportunities to thrive. If you're excited about this role and believe you can contribute to our team, we’d love to hear from you.

This role is based in the UK, and candidates must have the right to work in the UK.