Client Success & Delivery Manager

JD&Co; United Kingdom; Remote; GBP 45,000 - 55,000; Full time

Job summary

JD&Co is seeking a Client Project Manager to lead impactful client projects in a fast-growing organization. In this role, you'll deliver effective mentoring schemes and campaigns, ensuring client satisfaction while collaborating with internal teams. This position offers a competitive salary, bonuses, and the flexibility of a remote-first environment, ideal for organized and proactive individuals.

Benefits

Home office setup allowance (£500)

Tech allowance (£300)

Growth opportunities in an agile team

Qualifications

• Strong project or programme manager.
• Confident communicator building trust with clients.
• Tech-savvy, happy using tools like Zoom and CRM.

Responsibilities

• Oversee delivery of mentoring schemes and digital events.
• Build relationships and communicate client progress.
• Manage campaign assets and align internal content.

Skills

Project Management

Communication

Organisation

Relationship Building

Proactivity

Tools

CRM Systems

Zoom

Mailchimp

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from JD&Co

JD&Co. are partnering with a fast-growing, purpose-led business that connects leading organisations with emerging talent through structured content, campaigns, and development programmes.

This newly created role is a brilliant opportunity to deliver high-impact client projects – from virtual events to mentoring schemes and content campaigns – all designed to elevate employer brand and drive engagement with future talent.

You’ll work closely with clients and internal teams to deliver meaningful programmes that make a difference. If you love organising, coordinating people, and taking ownership of delivery, this could be your perfect next step.

Key Responsibilities:

Programme Delivery – Own the day-to-day delivery of mentoring schemes, digital events, and employer campaigns. Keep everything running smoothly across teams and timelines.

Client Success – Help ensure clients get real value from every programme. Build relationships, communicate progress clearly, and contribute to retention and upsell opportunities.

Content Coordination – Manage the flow of campaign assets, session content, and platform updates. Work with internal teams to keep briefs, deadlines, and content aligned.

Operational Support – Maintain CRM and internal systems, help track project milestones, and support broader team delivery processes.

Insight & Feedback – Capture survey results and client feedback, drawing out key takeaways to improve future programme performance.

About You:

• You’re a strong project or programme manager – someone who thrives on structure, timelines, and delivery
• You’re a confident communicator who can build trust with clients and collaborators
• You’re tech-savvy and happy using tools like Zoom, Mailchimp, and CRM systems
• You’re commercially minded, with a proactive, can-do approach
• You’re detail-oriented but also able to see the bigger picture

What’s on Offer:

£45,000 – £55,000 base salary (depending on experience)

10% bonus tied to personal and team performance

Remote-first (UK-based) with regular London meet-ups

️ £500 home office setup allowance + £300 tech allowance

Growth opportunities in a purpose-driven, agile team

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Project Management

• Industries

  Higher Education, Education, and Law Practice

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