Client Success & Analytics Lead

Gain Theory; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Gain Theory in London is seeking a Client Success Manager to lead analytically focused client relationships and oversee delivery across multiple projects. You will interpret data and present insights to clients, collaborate with analytics, data and ops teams, and help drive client satisfaction and growth initiatives.

The ideal candidate has 3+ years in marketing analytics or related leadership, strong communication skills, and proficiency with Excel, PowerPoint, and R/Python.

Qualifications

• Minimum 3 years in analytically focused leadership roles.
• Experience in marketing analytics or consulting.
• Strong data interpretation and client communication skills.

Responsibilities

• Drive optimal client project processes for delivery and satisfaction.
• Lead client success activities and growth initiatives.
• Collaborate with analytics, data and ops teams to ensure high performance.
• Communicate analytics insights clearly to non-technical audiences.

Skills

Client relationship management

Project management

Data analytics

Excel

PowerPoint

R/Python

Communication

Education

Bachelor's or Master's in quantitative field

Tools

Excel

PowerPoint

R

Python

Job description

Gain Theory in London is seeking a Client Success Manager to lead analytically focused client relationships and oversee delivery across multiple projects. You will interpret data and present insights to clients, collaborate with analytics, data and ops teams, and help drive client satisfaction and growth initiatives.

The ideal candidate has 3+ years in marketing analytics or related leadership, strong communication skills, and proficiency with Excel, PowerPoint, and R/Python.