Client Solutions Associate — Onsite, Fast-Track Implementations

Recorder Limited; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Recorder Limited in London is seeking a sharp, client‑facing generalist for a hybrid Client Solutions Associate role. You’ll support founders on client implementations, shadowing calls, configuring workflows, and learning the product inside out. In 6 months, you’ll own projects end to end and build onboarding playbooks.

This is ideal for someone early in their career with consulting, banking or tech background who wants client exposure, responsibility, and rapid growth in modern SaaS delivery.

Qualifications

• 1–2 years of experience in consulting, banking, SaaS or related fields.
• Strong analytical thinking with a structured, logical mindset.
• Technically literate and able to handle complex software workflows.
• Comfortable with ambiguity and learning by doing.
• Confident communicator who listens well and asks good questions.
• Experience in insurance, fintech or enterprise SaaS is a plus.
• Exposure to process automation or workflow digitisation.
• Familiarity with internal and customer-facing documentation tools.

Responsibilities

• Support the implementation of new clients onto Recorder.
• Join client calls alongside founders and the product team.
• Translate broker workflows into digitised processes using internal tools.
• Own full implementation projects after a few months: requirements, config, and delivery.
• Build internal onboarding playbooks and documentation.
• Spot opportunities to make delivery more scalable and repeatable.

Skills

Consulting exp

SaaS familiarity

Client facing

Analytical thinker

Job description

Recorder Limited in London is seeking a sharp, client‑facing generalist for a hybrid Client Solutions Associate role. You’ll support founders on client implementations, shadowing calls, configuring workflows, and learning the product inside out. In 6 months, you’ll own projects end to end and build onboarding playbooks.

This is ideal for someone early in their career with consulting, banking or tech background who wants client exposure, responsibility, and rapid growth in modern SaaS delivery.