Commercial Associate

Recorder Limited; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Recorder Limited in London is hiring a Commercial Associate to sit across client work, implementation, and go-to-market. You’ll be the person who makes prospects and clients feel looked after, the deals move faster, and the work behind every meeting is done properly.

This is a generalist role designed to adapt as the business grows. You’ll learn the product, the buyers, and the market from the inside, and you’ll do real work from week one in a fast-paced, in-office environment in Farringdon.

Qualifications

• Excellent written English; ability to turn messy conversations into actionable notes.
• Strong client communication with senior insurance individuals.
• Curiosity about how brokers and MGAs make money.
• Demonstrated ownership and ability to take initiative.
• Comfort with ambiguity and changing priorities.

Responsibilities

• Run prospect and client research; build the pre-read for meetings.
• Sit in on client and prospect calls; own follow-ups and materials.
• Help scope and run implementations with the delivery team; track to go-live.
• Build collateral for brokers and MGAs—proposals, notes, training materials, case studies.
• Spot patterns across clients and prospects and feed back to product, marketing, and sales.
• Partner with founders on live deals to improve outcomes.
• Move quickly with minimal hierarchy; ship repeatedly.
• Work alongside experienced founders and elite product/engineering teams.
• We are building from scratch, not patching legacy systems.
• Have real impact by being in the room for deals and decisions.
• Grow fast in a generalist role during rapid scaling.

Skills

Excellent written English

Strong client communication

Curiosity about brokers/MGAs

Ownership and initiative

Comfort with ambiguity

Job description

Location: Farringdon, London - Onsite Full-Time

Recorder is rebuilding commercial insurance from the ground up. Brokers are stuck with legacy tools and manual workflows. We’re giving them the modern software they deserve: user-first workflows, clean data, no repetition. Fast, flexible infrastructure that actually works.

Founded by a team of fintech operators (previous business raised $170m from PayPal, Amex, JPMorgan and others), Recorder is bringing the speed and flexibility of modern SaaS to commercial insurance. We’ve signed leading brokers and FTSE 100 insurers, and we’re scaling fast.

We’re hiring a Commercial Associate to sit across client work, implementation, and go‑to‑market. You’ll be the person who makes prospects and clients feel looked after, the deals move faster, and the work behind every meeting is done properly. You’ll run prep, own follow‑ups, scope implementations, and build the materials that go out to brokers and MGAs. This is a generalist role by design. The scope will shape itself around where you’re strongest. You’ll learn the product, the buyers, and the market from the inside, and you’ll do real work from week one.

You’ll be a great fit if you:

• Write sharply in plain English. You can take a messy conversation and turn it into a one-page note that a CEO can act on.
• Are quick on your feet with senior insurance people. You hold your own in a room without pretending to know things you don’t.
• Are curious about how brokers and MGAs actually make money. You want to understand the business, not just the software.
• Take ownership without being asked. If something needs doing, you do it.
• Are comfortable with ambiguity. The role will change shape as you find your strengths and as the business grows.
• Want to work in a high-energy, low-meetings, full-time in-office environment in Farringdon, London.
• (Bonus) Have insurance experience — broker, MGA, carrier, or insurance M&A.
• (Bonus) Have built things — prototypes, side projects, anything that shows you make rather than just think.

What you’ll do:

• Run prospect and client research. Build the pre-read for every meeting that matters.
• Sit in on client and prospect calls. Own the follow‑ups, the actions, and the materials that come out the other side.
• Help scope and run implementations alongside the delivery team. Track them through to go-live.
• Build the collateral that goes out to brokers and MGAs — proposals, configuration notes, training materials, case studies.
• Spot patterns across clients and prospects. Feed them back into product, marketing, and sales.
• Partner with the founders and the commercial team on live deals where an extra set of hands and a sharp brain change the outcome.
• No red tape, no unnecessary hierarchy. We move fast and ship multiple times a day.
• You’ll work alongside experienced founders and elite product and engineering teams.
• We’re building from scratch, not patching legacy systems.
• Real impact. You’ll be in the room for the deals and the decisions that shape the next two years of the company.
• The chance to grow fast in a generalist role at a time of rapid scaling — most of our senior people started out doing something other than what they do now.