Client Solutions Associate — Hybrid UK

Guidepoint Shanghai; Manchester; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary & bonus

Medical coverage (BUPA)

Professional development

Supportive culture

Social events & team building

Volunteer days

Job summary

Guidepoint is seeking an Associate on the Client Service team in Manchester. This hybrid role involves identifying top experts for client projects, assisting Project Managers, and building expert profiles to address client questions.

You will leverage LinkedIn, press releases, case studies, and the internet to source the best experts, while working with teams to ensure client success and satisfaction.

Qualifications

• Bachelor’s degree required.
• Interest in client service and research roles.
• Internship/volunteering experience beneficial.

Responsibilities

• Identify experts to join our network to answer client questions.
• Support project managers to satisfy each client request.
• Use LinkedIn, press releases and case studies to locate experts for clients.
• Screen experts for suitability and create professional profiles for clients.
• Collaborate with teams to deliver insights to clients.

Skills

KPI driven

Lead generation

Sales

Communication

Time management

Teamwork

Research

Education

Bachelor’s degree

Job description

Guidepoint is seeking an Associate on the Client Service team in Manchester. This hybrid role involves identifying top experts for client projects, assisting Project Managers, and building expert profiles to address client questions.

You will leverage LinkedIn, press releases, case studies, and the internet to source the best experts, while working with teams to ensure client success and satisfaction.