Client Solutions Analyst (Generative AI Programme)

Bevan Brittan LLP; West of England; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

Bevan Brittan LLP in Bristol is seeking a proactive Client Solutions Analyst to join Knowledge & Innovation, supporting AI, legal tech and innovation initiatives and helping the firm adopt new ways of working.

This hybrid, full-time role offers scope for flexible working and occasional travel to other offices, with a focus on developing practical AI tools, prompts, workflows, and user guidance across the firm.

Qualifications

• Interest in AI and legal technology, with willingness to develop specialist knowledge across the firm.
• Experience in a law firm or professional services environment, or a related degree/qualifications.
• Clear and effective verbal and written communication skills.
• Curiosity for learning about emerging technologies and practical applications.
• Collaborative and proactive approach with positive teamwork.
• High attention to detail and methodical information management.
• Strong IT skills and ability to learn new platforms.
• Organisation skills to manage multiple tasks and deadlines.
• Experience using generative AI tools is desirable.

Responsibilities

• Support AI and legal tech initiatives delivery and development.
• Assist with prompts, workflows, and use cases in approved AI platforms.
• Gather user feedback, monitor adoption, identify improvement opportunities.
• Develop user guidance, resources, and workflow documentation for responsible AI use.
• Act as first point of contact for routine queries about AI tools and initiatives.
• Monitor AI developments and emerging use cases relevant to the firm.
• Support projects to drive engagement, adoption, and awareness across the firm.

Skills

AI & legal tech enthusiasm

Excellent communication

Collaboration

Attention to detail

Organisational skills

Microsoft Office

Adaptability

Generative AI tools experience

Education

Law degree or equivalent

Tools

Microsoft Copilot

Harvey

Legora

ChatGPT

Claude

Job description

Join a team of experts and progressive thinkers

We are looking for a pro-active, highly engaged and adaptable Client Solutions Analyst to join our Knowledge & Innovation team. This is an exciting opportunity to support the firm's AI, legal technology and innovation initiatives, helping the firm adopt new ways of working and realise the benefits of generative AI.

This role may be particularly suitable for someone interested in developing a career at the intersection of law, technology and innovation, or a paralegal looking to move into an innovation and legal tech role.

This full-time role is based in our Bristol office with considerable scope for flexible working. There may be occasional requirements to travel to any of our office locations.

The role

• Support the delivery and ongoing development of the firm's AI and legal technology initiatives
• Assist with the development, testing and refinement of prompts, workflows and use cases within approved AI platforms
• Gather user feedback, monitor adoption and help identify opportunities to improve the use of AI tools, workflows and ways of working
• Help develop user guidance, practical resources and workflow documentation to support responsible adoption of AI technologies
• Act as a point of contact for routine queries relating to approved AI tools and innovation initiatives
• Monitor AI developments and emerging use cases relevant to the firm
• Support AI, legal technology and innovation projects, helping to drive engagement, adoption and awareness across the firm

What we are looking for from you

• An interest in AI and legal technology, with a willingness to develop specialist knowledge and support the adoption of new technologies across the firm
• Relevant legal experience or education, such as experience in a law firm or professional services environment, or a degree, qualification or other experience demonstrating an interest in law and legal services
• Excellent verbal and written communication skills, with the ability to communicate information clearly and effectively
• Curiosity and enthusiasm for learning about emerging technologies and their practical application
• A collaborative and proactive approach, with the ability to build positive working relationships
• High attention to detail and a methodical approach to organising information
• Strong IT skills including proficiency in Microsoft Office, and confidence learning and using new platforms
• Good organisational skills, with the ability to manage multiple tasks and deadlines
• Experience of using generative AI tools such as Microsoft Copilot, Harvey, Legora, ChatGPT, Claude or similar technologies is desirable

Make a Real Impact

Bevan Brittan is a leading commercial law firm. Explore our markets and services here.

We are highly ranked across the legal directories and our 2025/26 financial results confirmed twelve years of consecutive growth.

Our Responsible Business pillars influence how we work together and motivate us to deliver meaningful outcomes for our clients and communities.

We support our people to be their best and, through our hybrid working model, we offer the flexibility to work your week in a way that suits you.

We're looking for the best people to share in our ambition and success. Visit our Life page to discover what life at Bevan Brittan could look like for you.