Client Services Specialist - Hybrid, Growth & Impact

TigerRisk Partners, LLC.; Manchester; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Howden is seeking a Client Services Specialist to provide high-quality operational support for Health clients and consultants in Manchester. The role emphasizes accuracy, process discipline and proactive communication, with opportunities to advance toward Senior Client Services Specialist.

The position offers hybrid working options and requires applying industry processes consistently while building strong relationships with insurers and colleagues.

Qualifications

• Strong technical understanding of processes, workflows, and outputs within Client Services.
• Excellent communication with consultants, insurers and colleagues.
• Ability to manage multiple tasks while maintaining accuracy.

Responsibilities

• Deliver accurate, timely and well-presented work in line with SLAs and service standards.
• Provide clear, professional communications and reporting to consultants.
• Support preparation for client meetings and follow-up actions.
• Ensure queries and requests are progressed efficiently and within timescales.
• Escalate non-standard requests or risks to senior colleagues or the line manager.
• Contribute to team meetings and collaborative days.

Skills

Technical discipline

Communication

Multitasking

Problem-solving

Tools

Epic data

Epic

Job description

Howden is seeking a Client Services Specialist to provide high-quality operational support for Health clients and consultants in Manchester. The role emphasizes accuracy, process discipline and proactive communication, with opportunities to advance toward Senior Client Services Specialist.

The position offers hybrid working options and requires applying industry processes consistently while building strong relationships with insurers and colleagues.