Client Services Specialist: Growth & Ownership Culture

Hardy Erich Brown & Wilson, A Professional Law Corporation; England; Hybrid; GBP 32,000 - 48,000; Full time

Job summary

Howden is a global insurance group with 24,000 employees across 56 countries. This permanent role in Client Services offers a structured development path, opportunities to work with consultants and insurers, and a focus on data accuracy and process improvement.

You will deliver high-quality work, support client meetings, and collaborate across disciplines to ensure seamless service delivery while developing your technical and leadership capabilities.

Qualifications

• Strong technical understanding of processes, workflows, and expected outputs within Client Services.
• Ability to manage multiple tasks simultaneously while maintaining a high standard of accuracy.
• Confident communicator with consultants, colleagues and clients.

Responsibilities

• Deliver accurate, timely and well-presented work in line with SLAs and service standards.
• Provide clear, professional communications, documentation and reporting to consultants.
• Support preparation for client meetings (Teams or in person) and follow-up actions.

Job description

Howden is a global insurance group with 24,000 employees across 56 countries. This permanent role in Client Services offers a structured development path, opportunities to work with consultants and insurers, and a focus on data accuracy and process improvement.

You will deliver high-quality work, support client meetings, and collaborate across disciplines to ensure seamless service delivery while developing your technical and leadership capabilities.