Client Services & Operations Support Specialist (Hybrid)

Howden; United Kingdom; Hybrid; GBP 20,000 - 28,000; Full time

Job summary

Howden is seeking an administrative professional to support Client Service and Operations within its insurance-focused teams. You will handle pre-renewal tasks, client correspondence, and data entry while maintaining accurate records and ensuring compliance with policy requirements.

The role offers hybrid working and an opportunity to develop within a multidisciplinary insurance environment, with progression toward professional qualifications and involvement in regulatory processes.

Qualifications

• Experience in an office environment is beneficial; training will be provided.
• Understanding of insurance processes and procedures.
• Ability to produce accurate documentation with strong attention to detail.
• Ability to work autonomously and as part of a team.
• Proficiency in MS Office and basic IT literacy.
• Willingness to work towards CII qualifications.

Responsibilities

• Carry out a range of administrative and clerical tasks supporting Client Service and Operations.
• Maintain robust document trails and pre-renewal tasks.
• Assist with mid-term adjustments and data entry for regulatory and compliance purposes.
• Respond to internal and external stakeholders in a timely, professional manner.
• Support invoicing, debtor management and accounts queries where required.
• Ensure data quality and maintain accurate records in line with company policies.

Skills

Administrative experience

Attention to detail

Effective communication

MS Office proficiency

Teamwork

Education

GCSEs including maths and English

Tools

MS Office

Job description

Howden is seeking an administrative professional to support Client Service and Operations within its insurance-focused teams. You will handle pre-renewal tasks, client correspondence, and data entry while maintaining accurate records and ensuring compliance with policy requirements.

The role offers hybrid working and an opportunity to develop within a multidisciplinary insurance environment, with progression toward professional qualifications and involvement in regulatory processes.