Client Services Manager: Lead Client Relationships & Growth

DJH; Greater London; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday allowance

Volunteer day

Learning and development

Company pension

Health MOTs

Mental health support

Wellbeing calendar

Job summary

DJH is seeking a Client Services Manager to join our Accounts team in Bexley. You’ll manage a diverse client portfolio, lead a team, and act as the trusted advisor to clients. You’ll work closely with directors to deliver outstanding service and grow the client base.

The role requires ACA/ACCA qualification, prior management experience, and a passion for building strong client relationships in a collaborative, high-energy environment.

Qualifications

• ACA / ACCA qualification required.
• Experience as a manager or assistant manager.
• Experience with a diverse range of clients, including owner-managed businesses.
• Tech-savvy with knowledge of CCH desirable.
• Strong leadership, communication and collaborative mindset.
• Demonstrated ability to build lasting client relationships.
• Enjoys a progressive, team-focused environment.

Responsibilities

• Manage and look after your own diverse client portfolio.
• Cultivate long-lasting client relationships as the go-to advisor.
• Lead a team and oversee work quality to deliver excellent service.
• Collaborate with directors and other departments to support delivery.
• Deliver great client experiences and understand their business needs.
• Contribute to growth by retaining clients and attracting new ones.
• Coach and develop accounts team and line reports.

Skills

Leadership

Client service

Communication

Tech-savvy

CCH knowledge

Education

ACA / ACCA qualified

Tools

CCH

Job description

DJH is seeking a Client Services Manager to join our Accounts team in Bexley. You’ll manage a diverse client portfolio, lead a team, and act as the trusted advisor to clients. You’ll work closely with directors to deliver outstanding service and grow the client base.

The role requires ACA/ACCA qualification, prior management experience, and a passion for building strong client relationships in a collaborative, high-energy environment.