Client Services Lead - Data-Driven Retail (Hybrid)

eXPD8 eXPD8 Ltd.; West of England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health cash plan

Buy and sell holiday scheme

Anniversary day off

Life insurance

GroceryAid access

eXPD8 Rewards and incentives

Refer-a-friend scheme

Learning resources access

Job summary

eXPD8 eXPD8 Ltd. in Bristol is seeking a Client Services Account Handler to own client accounts end-to-end and ensure campaigns are delivered on brief and on time. You will analyse client data to identify trends, build tailored reports, and develop trusted relationships with UK clients.

The role is hybrid (2 days in Bristol Head Office, 3 days remote) with progression opportunities. You’ll work with field teams to translate client requirements into actionable plans and contribute to ongoing

Qualifications

• Experience in administration and client account handling.
• Ideally knowledge of retail or experience in retail environments.
• Strong IT skills with Excel and PowerPoint.

Responsibilities

• Take full ownership of client accounts, ensuring campaigns are delivered to brief and on time.
• Analyze client data to identify trends, insights, and improvement opportunities.
• Build accurate, tailored reports that tell a compelling performance story.
• Use data to influence decisions and enhance campaign outcomes.
• Build strong, trusted relationships with clients.
• Proactively manage client requests and expectations.
• Support regular client review meetings and refine processes.

Skills

Administration experience

Client accounts handling

Data analysis mindset

Tools

MS Excel

PowerPoint

Job description

eXPD8 eXPD8 Ltd. in Bristol is seeking a Client Services Account Handler to own client accounts end-to-end and ensure campaigns are delivered on brief and on time. You will analyse client data to identify trends, build tailored reports, and develop trusted relationships with UK clients.

The role is hybrid (2 days in Bristol Head Office, 3 days remote) with progression opportunities. You’ll work with field teams to translate client requirements into actionable plans and contribute to ongoing