Client Services Executive - PI and Clinical Negligence

Anthony Collins; Macclesfield; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday

Volunteer days

Home office equipment

Training programme

Job summary

Anthony Collins in Macclesfield is seeking a Client Services Executive to support PI and Clinical Negligence teams. This permanent role focuses on organised administration, handling high volumes of calls and documentation, and ensuring efficient service delivery across busy legal teams.

You will open and maintain client files, type attendance notes and letters, and provide essential admin support to legal advisors while working in a hybrid office setup.

Qualifications

• Strong organisational skills demonstrated in a busy legal support environment.
• Excellent typing speed and high accuracy in documentation.
• Ability to manage high workloads with attention to detail.

Responsibilities

• Manage calls, correspondence and documents for legal teams.
• Type attendance notes and letters.
• Open and maintain client files with accuracy.
• Provide admin support to legal advisors and teams.

Skills

Organisational skills

Typing accuracy

Workload management

Communication skills

Job description

Client Services Executive - PI and Clinical Negligence

Department: PI and Clinical Negligence

Employment Type: Permanent

Location: Macclesfield

Reporting To: Zoe Fitzpatrick

Description

Are you a highly organised administrator who thrives in a fast-paced legal environment? You will support legal advisors by handling high volumes of admin, calls and documentation, ensuring efficient service delivery. This role is key to maintaining profitability through effective support. You will work across busy legal teams, providing essential day-to-day assistance.

Key Responsibilities

• Managing calls, correspondence and documents
• Typing attendance notes and letters
• Opening and maintaining client files
• Providing admin support to legal advisors

Skills, Knowledge and Expertise

• Strong organisational skills
• Excellent typing and accuracy
• Ability to manage high workloads
• Effective communication skills

Benefits

• Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities
• For Manchester vacancies, we have a City Central site, with newly refurbished facilities
• Hybrid working
• 25 days holiday, 2 gift days at Christmas.
• The opportunity to give back and have 3 days available for social purpose volunteering.
• All IT equipment and support for effective home working
• An excellent development training programme and opportunities to grow sector expertise