Client Services Executive

JR United Kingdom; Milton Keynes; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading company in customer service is seeking a Client Services Executive to join their team in Milton Keynes. The ideal candidate will have a passion for delivering excellent customer experiences, with responsibilities including client liaison and project management. This full-time role offers a competitive salary and the opportunity to work within a dynamic environment.

Qualifications

• Up to 2 years of professional experience in client services.
• Experience managing client expectations from agency or client-side backgrounds.

Responsibilities

• Support delivery of client projects, including client liaison and managing external suppliers.
• Develop and execute communication plans, including copywriting and editing.
• Manage programme data and maintain databases.

Skills

Attention to detail

Sense of urgency

Relationship-building

Organizational abilities

Job description

Client:

Location:

Job Category: Other

-

EU work permit required: Yes

Job Views: 1

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Client Services Executive

Type: Permanent/Full time

Salary: Up to £28,000

I am seeking a passionate individual dedicated to delivering excellent customer service, with up to 2 years of professional experience, eager to work in a dynamic and expanding company.

This company excels in providing outstanding customer experiences through their Events, Reward Programmes, and Channel Incentives, serving a distinguished and extensive client list.

This role involves supporting the delivery of client projects, including client liaison, coordinating with internal departments, and managing external suppliers.

Key Responsibilities:

• Develop and execute communication plans, including copywriting, proofreading, editing, and distributing via email and text.
• Exceed both internal and external customer expectations.
• Manage programme data effectively.
• Maintain and update databases.
• Assist in creating design briefs.
• Manage website content for the programme using a CMS.

Key Skills:

• Exceptional attention to detail
• Strong sense of urgency
• Motivated to surpass expectations
• Excellent relationship-building skills
• Good organizational abilities

This position is suitable for candidates from agency or client-side backgrounds with experience in managing client expectations.

The role is accessible from Milton Keynes, Bedford, Northampton, Newport Pagnell, and Buckingham.