Client Services Administrator

Lively Elements; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Client Services Administrator to provide vital administrative support to Sales, Management, and Course Tutors. This role involves managing communications, organizing course bookings, and fostering strong client relationships. The ideal candidate will possess excellent communication and organizational skills, thriving in a collaborative environment. If you are a proactive individual with a passion for customer service and administration, this opportunity offers a chance to be part of a friendly and professional team.

Qualifications

• Strong administrative skills with a focus on customer service.
• Excellent communication skills, both written and verbal.

Responsibilities

• Manage phone calls, correspondence, and welcome visitors.
• Handle course bookings and post-course administration.
• Maintain excellent client relationships and support management.

Skills

Administrative Support

Communication Skills

Organizational Skills

Customer Service

Job description

Join to apply for the Client Services Administrator role at Lively Elements, LLC.

2 weeks ago Be among the first 25 applicants.

Location: York

We are working with our client on the outskirts of York to recruit an experienced Client Services Administrator who will provide administrative support to Sales, Management, and Course Tutors.

Principal Responsibilities:

• Reception duties, including managing phone calls and correspondence (e-mail, letters, packages), welcoming visitors & delegates, hospitality, lunches, tidying, customer queries, office supplies/ordering.
• Course booking administration.
• Hotel bookings for candidates & staff.
• Production of course handouts and presentation material.
• Post-course administration, including letters, processing certification, and creating & updating database records.
• Petty Cash management.
• Developing and maintaining excellent client relationships.
• Administrative support to Management, Sales, and Course Tutors as required.
• Assist colleagues as needed.

Personal Attributes:

• Good communicator at all levels, both written and verbal.
• Positive team member with a can-do attitude.
• Ability to work independently and as part of a team.
• Excellent organizational skills.

Hours of Work:

• 8 am - 5 pm, Monday to Thursday.
• 8 am - 4:30 pm, Friday.

If you are a strong administrator looking to join a professional organization and be part of a friendly team, please forward your CV details.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industry: Administrative and Support Services