Client Services Administrator

JR United Kingdom; Telford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading investment manager is looking for a Client Services Administrator to support charitable and public sector clients. This role involves being the first point of contact for clients, managing correspondence, and collaborating with internal teams. If you're passionate about providing outstanding service, this is a meaningful opportunity.

Qualifications

• Strong communication skills—both written and verbal.
• Ability to work collaboratively.
• High attention to detail and a proactive mindset.

Responsibilities

• Act as the first point of contact for client enquiries by phone and in person.
• Manage client documentation and follow-up actions.
• Assist with complaints and payment queries.

Skills

Communication skills

Relationship building

Attention to detail

Job description

Social network you want to login/join with:

Meraki Talent is delighted to be supporting a leading investment manager for charities, religious organisations, and the public sector in the appointment of a Client Services Administrator. If you're passionate about providing outstanding service and want to make a genuine difference, this is your chance to be part of something meaningful.

Key Responsibilities:

• Act as the first point of contact for client enquiries by phone and in person
• Support client correspondence and ensure accurate communication
• Represent the business at client meetings and sector events
• Liaise with internal teams to ensure smooth client servicing
• Manage client documentation and follow-up actions
• Assist with complaints, payment queries, and data quality projects.

Candidate Specification:

• Strong communication skills—both written and verbal
• Confidence in advising clients and handling sensitive enquiries
• A genuine interest in working with charitable and public sector organisations
• Ability to work collaboratively and build strong relationships
• High attention to detail and a proactive mindset
• Understanding of financial products and asset classes is desirable
• Awareness of charity/trustee law and the not-for-profit sector is a plus

This is a 12-month fixed-term contract based in their London office on a hybrid basis. if you or someone you know is interested, please reach out to Nick Nikitin at [emailprotected] or on [phone].