Client Services Administrator

JR United Kingdom; Shrewsbury; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading investment manager for charities and public sector is seeking a Client Services Administrator based in Shrewsbury. This role involves acting as the first point of contact for clients, ensuring effective communication, and supporting service delivery with attention to detail. If you're keen on making a meaningful impact, this is a great opportunity to contribute in the charitable sector.

Qualifications

• Strong written and verbal communication skills.
• Confidence in advising clients and handling enquiries.
• Interest in charitable and public sector work.

Responsibilities

• Act as the first point of contact for client enquiries.
• Manage client documentation and ensure smooth servicing.
• Support client correspondence and assist with issues.

Skills

Communication

Collaboration

Attention to detail

Proactive mindset

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Meraki Talent

Location:

shrewsbury, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

Meraki Talent is delighted to be supporting a leading investment manager for charities, religious organisations, and the public sector in the appointment of a Client Services Administrator. If you're passionate about providing outstanding service and want to make a genuine difference, this is your chance to be part of something meaningful.

Key Responsibilities:

• Act as the first point of contact for client enquiries by phone and in person
• Support client correspondence and ensure accurate communication
• Represent the business at client meetings and sector events
• Liaise with internal teams to ensure smooth client servicing
• Manage client documentation and follow-up actions
• Assist with complaints, payment queries, and data quality projects.

Candidate Specification:

• Strong communication skills—both written and verbal
• Confidence in advising clients and handling sensitive enquiries
• A genuine interest in working with charitable and public sector organisations
• Ability to work collaboratively and build strong relationships
• High attention to detail and a proactive mindset
• Understanding of financial products and asset classes is desirable
• Awareness of charity/trustee law and the not-for-profit sector is a plus

This is a 12-month fixed-term contract based in their London office on a hybrid basis. if you or someone you know is interested, please reach out to Nick Nikitin at [emailprotected] or on [phone].