Client Services Administrator

JR United Kingdom; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading investment manager for charities and public sector organisations is seeking a Client Services Administrator in Birmingham. This role involves client communication, documentation management, and active participation in sector events. Ideal candidates will possess strong communication skills and a proactive approach to service, providing a meaningful impact within the charitable sector.

Qualifications

• Strong written and verbal communication skills are crucial.
• Confidence in advising clients and handling sensitive inquiries.
• A genuine interest in charitable and public sector organisations.

Responsibilities

• Act as the first point of contact for client enquiries by phone and in person.
• Support client correspondence and ensure accurate communication.
• Manage client documentation and follow-up actions.

Skills

Communication skills

Attention to detail

Proactive mindset

Job description

Social network you want to login/join with:

Client Services Administrator, birmingham

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Client:

Meraki Talent

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Meraki Talent is delighted to be supporting a leading investment manager for charities, religious organisations, and the public sector in the appointment of a Client Services Administrator. If you're passionate about providing outstanding service and want to make a genuine difference, this is your chance to be part of something meaningful.

Key Responsibilities:

• Act as the first point of contact for client enquiries by phone and in person
• Support client correspondence and ensure accurate communication
• Represent the business at client meetings and sector events
• Liaise with internal teams to ensure smooth client servicing
• Manage client documentation and follow-up actions
• Assist with complaints, payment queries, and data quality projects.

Candidate Specification:

• Strong communication skills—both written and verbal
• Confidence in advising clients and handling sensitive enquiries
• A genuine interest in working with charitable and public sector organisations
• Ability to work collaboratively and build strong relationships
• High attention to detail and a proactive mindset
• Understanding of financial products and asset classes is desirable
• Awareness of charity/trustee law and the not-for-profit sector is a plus

This is a 12-month fixed-term contract based in their London office on a hybrid basis. if you or someone you know is interested, please reach out to Nick Nikitin at [emailprotected] or on [phone].