Client Service Specialist

Alexander Lloyd; Greater London; Hybrid; GBP 27,000 - 38,000; Full time

Job summary

Alexander Lloyd, on behalf of a leading employee benefits consultancy, is seeking a Client Service Specialist for the Healthcare Client Services team. The role can be fully remote with optional monthly office visits to London or Manchester, or a hybrid setup, offering flexibility for varied schedules.

You will support Consultants, Seniors and Principals with administration for PMI, travel, dental and EAP schemes, handle client queries, and ensure renewals are processed promptly while building

Qualifications

• Must have prior healthcare administration experience within the employee benefits space.
• Strong organisational skills with the ability to work as part of a team and independently.
• Ability to effectively communicate with clients.

Responsibilities

• Support Consultants, Seniors & Principals with their administration work for their PMI, travel, dental and EAP employee benefit schemes.
• Efficiently deal with client queries.
• Ensure that all healthcare scheme renewals are processed within a timely manner.
• Build strong relationships with insurers & clients.
• Must have prior healthcare administration experience within the employee benefits space.
• Strong organisational skills with the ability to work as part of a team and independently.
• Ability to effectively communicate with clients.

Skills

Healthcare administration

Client communication

Relationship building

Organisational skills

Team player

Job description

We are currently partnered with a leading employee benefits consultancy with offices throughout the UK and globally, who are looking for a Client Service Specialist to join their Healthcare Client Services team. This is an exciting time to be joining this business as they continue to evolve, providing opportunities to progress within the business.

Role & Responsibilities:

• Support Consultants, Seniors & Principals with their administration work for their PMI, travel, dental and EAP employee benefit schemes
• Efficiently deal with client queries
• Ensure that all healthcare scheme renewals are processed within a timely manner
• Build strong relationships with insurers & clients
• Must have prior healthcare administration experience within the employee benefits space
• Strong organisational skills with the ability to work as part of a team and independently
• Ability to effectively communicate with clients

This role can be fully remote with the expectation of attending a London or Manchester office once per month or it can be a hybrid position.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.