Client Service Executive

Harrison Holgate; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global Insurer is seeking a customer service professional in Watford. This role involves delivering high-quality support, resolving client queries, and contributing to team objectives. Ideal candidates will have a relevant degree and a strong customer service background in Insurance or Finance.

Qualifications

• Degree in Finance or related field is required.
• Strong interpersonal and teamwork skills are essential.
• Ability to work independently and under pressure.

Responsibilities

• Provide exceptional customer service, resolving queries at first contact.
• Accurate data entry and support via phone and email.
• Meet service level agreements for client queries and renewals.

Skills

Customer service

Interpersonal skills

Teamwork

Attention to detail

Ability to work independently

Education

Degree in Finance, Business Administration, Economics

Tools

Microsoft Office

Job description

Technical & General Office Support, Trainees

Watford

Reference: HH/RF-12832

My client, a global Insurer, is looking to hire into their customer service team in Watford. This role is ideal for a professional with a background in customer care within the Insurance or Finance industry.

Objectives:

• Provide exceptional customer service, resolving queries at first contact.
• Deliver high-quality support via phone and email.
• Promote a strong customer service culture within the team.
• Ensure accurate data entry in company systems.
• Meet service level agreements for client queries and renewals.
• Contribute to team objectives and overall department success.

Profile:

• Strong interpersonal and teamwork skills.
• Excellent organisation and attention to detail.
• Ability to work independently.
• Awareness of the current economic climate.
• Degree in Finance, Business Administration, Economics, or a related field.
• Insurance knowledge is a plus.
• Proficient in Microsoft Office.

If you are someone who can remain calm in a high-pressure environment, have good attention to detail, and the desire to progress, please get in touch for more information.

Contact: [e-mail]

Phone: [phone]

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