Client Service Executive

WTW; Ipswich; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Client Service Executive to enhance client relationships and provide exceptional service. This role offers a dynamic work environment where no two days are the same, as you will engage with a diverse portfolio of clients across various sectors. With a focus on client relationship management and operational delivery, you'll play a crucial role in driving business success. Enjoy the benefits of a collaborative culture, career growth opportunities, and a hybrid work style that allows flexibility. If you're ready to make a significant impact in client service, this is the perfect opportunity for you.

Benefits

Collaborative Culture

Career Growth Opportunities

Recognition and Rewards

Flexible Work Schedule

Qualifications

• Experience in client service roles, especially in insurance.
• Strong understanding of various industry sectors.

Responsibilities

• Manage client relationships and understand their business needs.
• Optimize revenue from clients through effective placement management.
• Ensure high service delivery levels through effective communication.

Skills

Client Relationship Management

Insurance Knowledge

Communication Skills

Problem Solving

Education

Bachelor's Degree

Job description

Join to apply for the Client Service Executive role at WTW.

Senior Analyst - Talent Acquisition - (The UK and Republic of Ireland hiring), Passionate about transforming tomorrows by connecting diverse talent…

Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.

Why Join Us?

• Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued.
• Career Growth: Enjoy ample opportunities for professional development and career advancement.
• Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.
• Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.
• Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff, and Leeds.

About the Role

In this role, you'll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships.

Key Responsibilities:

• Client Relationship Management: Understand clients' business and risk management needs, establish and maintain active relationships with primary stakeholders and decision-makers, and deliver profitable business solutions.
• Placement Management: Optimize revenue from new and existing clients using a range of placement channels and markets.
• Operational & Service Delivery: Communicate effectively with clients, colleagues, and markets to maximize service delivery levels.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales

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