Client Relationship Manager

Scenictextures; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in fire and security services seeks an experienced Client Relationship Manager to oversee client accounts in the North West. This role focuses on retention and revenue growth through proactive client engagement. The ideal candidate will have a successful track record in account management and possess excellent communication and organization skills.

Qualifications

• Track record in successful account management in services.
• Ability to work under pressure and adapt.
• Self-motivated team player.

Responsibilities

• Manage client base ensuring retention and sales growth.
• Conduct sales meetings and develop individual sales plans.
• Respond promptly to client queries and handle administration.

Skills

Account management

Communication

Attention to detail

Commercial acumen

Customer focus

Organizational skills

Time management

Proactive attitude

Education

Clean UK driving license

Job description

Join to apply for the Client Relationship Manager role at Scenic Prop and Design

4 days ago Be among the first 25 applicants

Join to apply for the Client Relationship Manager role at Scenic Prop and Design

Get AI-powered advice on this job and more exclusive features.

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service.

We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.

We have a new opportunity for a Client Relationship Manager to work in the North West region, managing a range of clients to ensure retention and increase of their fire and security spend.

This role will include but is not limited to the items below:

• Client Management ensuring retention and increase of their fire and security spend.
• To visit client sites and conduct sales meetings.
• Understanding the clients individual needs and addressing these accordingly.
• Develop an individual sales plan for each client, building rapport with clients to ensure long term revenue growth.
• Respond promptly to quotation requests and any client queries.
• Take ownership of the client in all aspects relating to the administration, sales and service delivery process, ensuring the client is given the highest level of customer service.
• To represent EDSB in a professional manner at all times.
• Sell the full range of fire and security services across an existing base of clients and achieve increased sales through management of clients.
• Meet agreed targets on a monthly basis.
• Meet agreed number of client appointments to be attended per month.
• Ensure Quotebank is updated weekly.
  
  

Required Skills

• Successful account management track record in the services sector, specifically the development of existing business.
• Ability to communicate clearly at all levels.
• Good attention to detail.
• Commercially astute.
• Customer focused approach.
• Ability to plan and organise across all aspects of the role, be able to plan and prepare and conduct effective sales calls and meetings.
• Current, clean, UK driving licence.
• Excellent organisation, written and numerical skills.
• Excellent timekeeping and time management skills.
• Ability to work in a high pressure environment and react to rapidly changing circumstances.
• Willingness to go the extra mile.
  
  

Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Administrative and Support Services

Referrals increase your chances of interviewing at Scenic Prop and Design by 2x

Sign in to set job alerts for “Client Relationship Manager” roles.

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 4 days ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 4 weeks ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Associate Director - Wealth Management Client Advisor - Newcastle

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 4 days ago

Newcastle Upon Tyne, England, United Kingdom 4 days ago

Newcastle Upon Tyne, England, United Kingdom 4 days ago

Newcastle Upon Tyne, England, United Kingdom 6 days ago

Senior Business Development Manager – SaaS/AdTech

Newcastle Upon Tyne, England, United Kingdom 22 hours ago

Business Development Manager (Property Finance) - North East

Newcastle Upon Tyne, England, United Kingdom 4 days ago

Newcastle Upon Tyne, England, United Kingdom 4 days ago

Business Development Manager - North East

North East, England, United Kingdom 2 weeks ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Global Business Development Manager (m/f/d)

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 5 days ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Sunderland, England, United Kingdom 4 months ago

Wideopen, England, United Kingdom 3 weeks ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

Sunderland, England, United Kingdom 4 months ago

North East, England, United Kingdom 5 days ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

North East, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Senior Business Development Manager with Directorship potential

Tynemouth, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

Sunderland, England, United Kingdom 2 months ago

Tender and Contracts Manager - Business Development

Gateshead, England, United Kingdom 1 week ago

North Tyneside, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.