Client Relationship Manager

Eileen Richards Recruitment; Market Harborough; Hybrid; GBP 36,000 - 44,000; Part time

Benefits offered by this job

Performance-related commission

Flexible working pattern

Job summary

ER Recruitment is seeking a Client Relationship Manager for Market Harborough. The role offers approximately 22.5 hours per week with flexibility and the option for full-time. Some office attendance is required, alongside meetings with clients and events across the UK.

You will focus on networking, business development and maintaining strong client relationships, with commission-based opportunities and a proven track record in professional services.

Qualifications

• Excellent interpersonal skills and ability to engage with senior decision-makers.
• Strong networking and relationship-building abilities.
• Proactive in identifying opportunities and developing new business.

Responsibilities

• Represent the company at business-to-business networking events and client meetings.
• Proactively arrange and attend meetings with prospective clients and industry contacts.
• Develop opportunities through existing networks and referrals.
• Support development of client proposals and introductions where appropriate.
• Maintain CRM and provide regular updates on relationship progress.

Job description

Client Relationship Manager

Market Harborough

£40,000 pro rata (Part or Full time considered)

• Are you a natural relationship builder who loves opening doors and creating new opportunities?


• Do you thrive on developing genuine client relationships and turning conversations into new business?


• Would you like the flexibility of a part-time role with the opportunity to make a real commercial impact?

ER Recruitment are delighted to be working exclusively with an established and successful professional services business based in Market Harborough, supporting clients across the UK. With an impressive track record and a strong reputation within its market, the business is now looking to appoint a Client Relationship Manager to help build on its continued growth. This is a newly focused opportunity for someone who enjoys being out in the market, meeting people, developing relationships and identifying where new opportunities can be created. You’ll have the support of an experienced senior team behind you, but the freedom to take ownership of your own business development activity.

The role offers approximately 22.5 hours per week, with flexibility around how these hours are worked, or a full time position could even be considered. There will be a requirement for some office attendance, alongside time spent meeting clients and attending relevant events.

Role & Responsibilities of the Client Relationship Manager:

Networking and relationship development:

• Represent the company at business-to-business networking events, professional gatherings, exhibitions and client meetings.


• Proactively arrange and attend meetings with prospective clients, contractors, developers, consultants and other industry contacts.


• Establish new professional relationships and maintain regular contact with existing and previous clients.


• Develop opportunities through existing networks, mutual introductions, referrals and connections between professional contacts.


• Promote the company's expertise, experience and services to potential clients and collaborators.

Business development and winning work:

• Identify, develop and pursue new business opportunities across the practice's target sectors.


• Work with the Directors to develop relationships into project opportunities and secure new commissions.


• Take ownership of progressing opportunities, coordinating meetings, following up discussions and maintaining contact with prospective clients.


• Identify where Director involvement or technical input is required to help secure an appointment.


• Support the development of client proposals, presentations and introductions where appropriate.


• Maintain awareness of relevant market activity and opportunities within the construction and property sectors.

Client relationship management

• Build and maintain a network of contacts, ensuring relationships are actively managed and developed.


• Regularly update the company's Client/Customer Relationship Management (CRM) database, accurately recording contacts, meetings, discussions, opportunities and follow-up actions.


• Use the CRM to plan future engagement, track business opportunities and ensure continuity of relationships.


• Provide regular updates to the Directors on relationship development, potential commissions and progress towards securing work.

About You as the Client Relationship Manager:

• We are looking for an enthusiastic and engaging individual who enjoys meeting people, developing relationships and creating business opportunities.


• Experience in client relationship management, business development, account management or a comparable client-facing role.


• Excellent interpersonal skills and the confidence to engage with senior decisionmakers.


• A proactive approach to networking, developing connections and identifying opportunities.


• The commercial awareness and determination to turn professional relationships into successful business outcomes.


• Strong organisational skills, including the ability to manage contacts, meetings and follow-up activities.


• Confidence using everyday business technology.


• A willingness to travel throughout the UK to attend meetings and events.


• Experience within architecture, construction, property or professional services would be advantageous, although the client place particular importance on personality, relationship building ability and a genuine enthusiasm for developing business

Additional Benefits:

• Performance-related commission linked to individual and company performance.


• Flexible working pattern, approximately 22.5 hours per week across three days or flexibly over four/five days.


• Opportunity to take genuine ownership of business development activity and make a visible contribution to the continued growth of an established business.