Client Relationship Manager

Ambition; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Ambition seeks a commercially minded Client Relationship Manager to support strategic global clients within a leading international law firm. The role is highly visible and involves working with senior partners and international stakeholders to shape client growth strategies.

You will develop and execute client growth plans, identify cross-selling opportunities, map senior stakeholders, and ensure a best-in-class client experience across jurisdictions through close collaboration with global

Qualifications

• Experience in Client Relationship Management, Client Development, Key Account Management or strategic Business Development.
• Track record of managing and growing complex client relationships in professional services.
• Strong commercial awareness with ability to spot growth opportunities.
• Excellent stakeholder management to influence senior decision-makers.

Responsibilities

• Lead relationship management activity across strategic global client accounts.
• Develop and execute client growth plans aligned to objectives.
• Identify opportunities for revenue growth and cross-selling.
• Work with senior partners to deepen client relationships.
• Map clients and opportunities across markets and jurisdictions.
• Share client intelligence to support strategic decisions.
• Support pitches, account planning and development initiatives.
• Collaborate with global teams to deliver a cohesive client-centric approach.

Skills

Client Relationship Management

Business Development

Stakeholder Management

Strategic account growth

Job description

Are you a commercially-minded client relationship professional who enjoys building strategic partnerships, influencing senior stakeholders and driving growth across key accounts?

A leading international law firm is looking to appoint a Client Relationship Manager to support a portfolio of its most strategic global clients. This is a highly visible role, offering the opportunity to work directly with senior partners, international stakeholders and some of the organisation's most important client relationships.

You'll play a key role in developing and delivering client growth plans, identifying cross-selling opportunities, strengthening senior stakeholder relationships and ensuring a consistent, best-in-class client experience across multiple jurisdictions.

The Role

Key responsibilities will include:

• Leading relationship management activity across strategic global client accounts.
• Developing and executing client growth plans aligned to commercial and relationship objectives.
• Identifying opportunities for revenue growth, cross-selling and wider client engagement.
• Working closely with senior partners to deepen relationships.
• Undertaking client and stakeholder mapping, analysing market opportunities and identifying growth areas.
• Gathering and sharing client intelligence to support strategic decision-making and business development activity.
• Supporting strategic pitches, account planning and client development initiatives.
• Collaborating with global teams to deliver a joined-up, client-centric approach across international offices.
• Acting as a trusted advisor to partners, providing insight, challenge and recommendations to support client growth.
• Helping embed best practice in client relationship management across the wider business.

About You

• Experience within Client Relationship Management, Client Development, Key Account Management or strategic Business Development.
• A track record of managing and growing complex client relationships within a law or professional services environment.
• Strong commercial awareness and the ability to identify growth opportunities.
• Excellent stakeholder management skills with the confidence to influence senior decision-makers.