Client Relationship Manager

Blue Legal; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global law firm is seeking a Client Relationship Manager to support high-value Private Capital clients. This strategic role involves managing client relationships, leading account planning, and engaging with senior stakeholders. Ideal candidates have experience in client management within legal or professional services. The firm offers a hybrid working model along with an attractive remuneration package. Applications are preferred from those with relevant experience in the legal or financial sectors.

Qualifications

• Strong experience in client relationship management or business development within legal or professional services.
• Exposure to Private Capital, financial institutions, or investment-led clients.
• A data-driven approach to client strategy and decision-making.

Responsibilities

• Managing a portfolio of priority Private Capital clients.
• Leading strategic account planning and opportunity mapping.
• Advising partners on client strategy and retention.
• Using CRM systems to manage client activities.

Skills

Client relationship management

Communication skills

Data-driven decision-making

Stakeholder engagement

Job description

Blue Legal is working with a leading global law firm to recruit a Client Relationship Manager to support a portfolio of high-value Private Capital clients. This is a senior, strategic role within Business Development, partnering closely with relationship partners to shape client strategy, uncover growth opportunities and deliver an exceptional, joined‑up client experience across complex, cross‑border matters. The firm offers hybrid working, along with a highly competitive remuneration and benefits package.

The Responsibilities

• Managing a portfolio of priority Private Capital clients and coordinating activity across practices and regions.
• Leading strategic account planning, opportunity mapping, and cross‑selling initiatives.
• Advising partners on client strategy, relationship development, and performance tracking.
• Gathering and acting on structured client feedback to strengthen relationships and retention.
• Using CRM systems to manage client activity, insight, and reporting.
• Supporting process improvement and operational excellence across client accounts.

The Candidate

• Strong experience in client relationship management or business development within legal or professional services.
• Exposure to Private Capital, financial institutions, or investment‑led clients.
• Confidence working with senior stakeholders in a matrix environment.
• A data‑driven approach to client strategy and decision‑making.
• Excellent communication and relationship‑building skills.

Please e‑mail your CV and covering letter in the strictest confidence to [e-mail]. Once you have sent your CV, feel free to telephone me on 0207 118 3003.

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high‑profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

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Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Business Development

Industries: Law Practice